The Promise of Excellence Program

Toshiba Computer Systems recently announced a lot of interesting promotions, but the Promising Perfection consumer support program has become the most long-playing.




“The promise of excellence” is a service program that is unique not only for Russia, but also for the world as a whole. When you purchase a Toshiba laptop during the period of the program, customers who register on www.trust-toshiba.com will receive the following services during the year:
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• Free repair - Toshiba will repair the laptop for free if it is damaged, even if it is not covered by the warranty;
• Refund - Toshiba will permanently use a new laptop to replace a stolen one;
• Compensation of funds spent - Toshiba compensates for the money spent on the purchase of a laptop if its owner loses his job;
• Replacement - Toshiba will offer an alternative option or return the money for the laptop within 14 days from the date of purchase, if it does not like it or does not suit the buyer.

This has not yet been proposed by any laptop manufacturer.

By the way, the Toshiba program “The Promise of Excellence” (The Perfection Promise) received the annual Consumer Rights Award in the “Consumer Electronics” nomination.

The promotion ends on July 31, 2010. And during this time, we really helped many in unpleasant situations.

Now we would be interested to know whether you had to use the “Promise of Excellence,” and what are your impressions of the program?

UPD: what kind of shares of this kind can you still name? Would you like the "Promise of Excellence" to last?