What IT infrastructure accounting software do you use?
Many of the participants of Habr are system administrators or work in companies with more than 10 computers. We would like to ask you some questions related to your professional activities.
Active discussion participants will be invited as testers for a new software product and will receive personal licenses for its use free of charge.
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Thanks in advance for participating in the discussion.
Brief explanation:
Anyone who has ever tried to set up a network or correct any settings faced with the need to get some information about the equipment with which they will have to work. This information may be different - in some cases we need to know the configuration of the computer (for example, in case of hardware repair), in some cases it is a list of installed software, and sometimes it is just a model of the router that suddenly ceased to start up on the Internet.
Breakdowns within the enterprise can occur daily, and can be rare and accidental. First of all, it depends on the directness of the hands of the users themselves, sometimes on the literacy of the admin.
If there are a lot of computers, and the network is not the most simple, then for convenient operation there is a need for an IT infrastructure accounting program.
For two years of our company’s operation, we have tried several products that exist on the market and in one way or another implement this goal.
Faced with various inconveniences - sometimes the program is sharpened by accounting strictly within the same network (one enterprise), sometimes - strictly for building a network according to GOST or other standards (and the slightest deviations from the standard cause a lot of problems). Most often, the problem is simple: implementation of the accounting and support program requires too many resources - such as the user learning the basics of drawing in AutoCAD or the mandatory filling in of several fields when filling out an application for HelpDesk.
Not finding anything convenient, they began to write their own.
In our program, we have focused on simplicity and usability. We took into account those functions that are often not enough for normal work with accounting programs. We thought over a simple and convenient interface, implemented several key features - a visual network map on the floor plan, the ability to view connections from point to point, a layer system for objects.
This survey is needed to take into account your wishes in developing a program for accounting and technical support of computer systems.
UPD: For convenience, the survey form in GoogleDocs
- What program are you currently using to account for the computer system in the enterprise?
- If there are several such programs for different functions, tell us what and for what exactly?
- What features are you missing?
- How much does the software that you use for this purpose cost you (companies)?
- And what price will you be willing to pay for a really convenient product for recording and maintaining a computer network?
- And for statistics and understanding: How many computers do you have (not necessarily an exact number, enough order) and how large is the room (several rooms, a floor, several floors, several buildings)?
Active discussion participants will be invited as testers for a new software product and will receive personal licenses for its use free of charge.
')
Thanks in advance for participating in the discussion.
Brief explanation:
Anyone who has ever tried to set up a network or correct any settings faced with the need to get some information about the equipment with which they will have to work. This information may be different - in some cases we need to know the configuration of the computer (for example, in case of hardware repair), in some cases it is a list of installed software, and sometimes it is just a model of the router that suddenly ceased to start up on the Internet.
Breakdowns within the enterprise can occur daily, and can be rare and accidental. First of all, it depends on the directness of the hands of the users themselves, sometimes on the literacy of the admin.
If there are a lot of computers, and the network is not the most simple, then for convenient operation there is a need for an IT infrastructure accounting program.
For two years of our company’s operation, we have tried several products that exist on the market and in one way or another implement this goal.
Faced with various inconveniences - sometimes the program is sharpened by accounting strictly within the same network (one enterprise), sometimes - strictly for building a network according to GOST or other standards (and the slightest deviations from the standard cause a lot of problems). Most often, the problem is simple: implementation of the accounting and support program requires too many resources - such as the user learning the basics of drawing in AutoCAD or the mandatory filling in of several fields when filling out an application for HelpDesk.
Not finding anything convenient, they began to write their own.
In our program, we have focused on simplicity and usability. We took into account those functions that are often not enough for normal work with accounting programs. We thought over a simple and convenient interface, implemented several key features - a visual network map on the floor plan, the ability to view connections from point to point, a layer system for objects.
This survey is needed to take into account your wishes in developing a program for accounting and technical support of computer systems.
UPD: For convenience, the survey form in GoogleDocs
Source: https://habr.com/ru/post/95451/
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