About Beeline, the Internet and technical support
I received a couple of letters of such content from the address noreply@beeline.ru from the biline:
I, in general, am not a user of biline. Already like 5 years. It happened.
At first, I suggested that this is another letter of happiness or layout. But still, I went to the biline website in the home Internet technical support section at internet.beeline.ru/provod/msk/index.wbp . E-mail internet@beeline.ru told me that it does not exist and persistently refused to accept my letter. I called 8-495-974-99-99. Technical support did not immediately respond, but it's okay.
')
I tried again on the same number. The second time I got there, but apparently, I didn’t talk at all with the operator. He switched me to tech support for Internet providers. There I spoke with my aunt, who said that since I received a letter from Beeline, I should deal with Beeline. At this and said goodbye. On my insistent offers to look at the account number, what was going on there was the go-ahead and football.
But I am persistent, I called the third time on the same phone. Oh Gods, the multi-channel phone finally worked and began to broadcast the answering machine. Many do not like answering machines - this is in vain. I love them, only they need to properly use. I decided to pretend to be a biline subscriber and climbed into the appropriate section. There I finally found a person who could help me. It turned out to be the operator 67309 Maria. Many thanks to her.
What was the essence of the problem. 5 years ago, when I moved, I froze my account in Corbin and refused its services, because in a new place Corbin had not yet stretched its wires (yes! It was such a time). And my account was quietly and peacefully dozing somewhere in the database. Then Corbin bought Beeline. And the bill continued to nap. On the fourth, someone accidentally, by mistake, put money into my account, and he woke up. Money began to be written off, but nobody really used the services. As a result, when the balance began to approach zero, messages began to arrive that it would be nice to replenish it. Maria advised not to pay attention to them. Made a corresponding mark. On the third, my account will fall asleep again.
Why did I write this? Well, first of all, I wanted to thank Mary. And to be disturbed by the fact that at 12 days in Beeline, for some reason, multichannel technical support was cut off, and by the fact that I was fooled back and forth in the first case.
And the fact that you do not need to retreat when solving issues.
!
" "".
, , 03.06.10.
: XXX.XX .
: XXXXXXXXXX.
provod.beeline.ru (lk.beeline.ru).
!
, " ""I, in general, am not a user of biline. Already like 5 years. It happened.
At first, I suggested that this is another letter of happiness or layout. But still, I went to the biline website in the home Internet technical support section at internet.beeline.ru/provod/msk/index.wbp . E-mail internet@beeline.ru told me that it does not exist and persistently refused to accept my letter. I called 8-495-974-99-99. Technical support did not immediately respond, but it's okay.
')
I tried again on the same number. The second time I got there, but apparently, I didn’t talk at all with the operator. He switched me to tech support for Internet providers. There I spoke with my aunt, who said that since I received a letter from Beeline, I should deal with Beeline. At this and said goodbye. On my insistent offers to look at the account number, what was going on there was the go-ahead and football.
But I am persistent, I called the third time on the same phone. Oh Gods, the multi-channel phone finally worked and began to broadcast the answering machine. Many do not like answering machines - this is in vain. I love them, only they need to properly use. I decided to pretend to be a biline subscriber and climbed into the appropriate section. There I finally found a person who could help me. It turned out to be the operator 67309 Maria. Many thanks to her.
What was the essence of the problem. 5 years ago, when I moved, I froze my account in Corbin and refused its services, because in a new place Corbin had not yet stretched its wires (yes! It was such a time). And my account was quietly and peacefully dozing somewhere in the database. Then Corbin bought Beeline. And the bill continued to nap. On the fourth, someone accidentally, by mistake, put money into my account, and he woke up. Money began to be written off, but nobody really used the services. As a result, when the balance began to approach zero, messages began to arrive that it would be nice to replenish it. Maria advised not to pay attention to them. Made a corresponding mark. On the third, my account will fall asleep again.
Why did I write this? Well, first of all, I wanted to thank Mary. And to be disturbed by the fact that at 12 days in Beeline, for some reason, multichannel technical support was cut off, and by the fact that I was fooled back and forth in the first case.
And the fact that you do not need to retreat when solving issues.
Source: https://habr.com/ru/post/95139/
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