nic.ru + spb.ru, reverse

Here is a letter (I quote a fragment from an extensive correspondence):

(many skiped)
...
Unfortunately, even with an online program, you can do without “papers”.
will not succeed.
The transmitting party will have to issue an appropriate one time.
statement.
A sample of the link indicated by me is presented.

Then the question is what should I do next. The error occurred due to
bad interface nic.ru.

In one browser window, I entered a questionnaire for the organization. Next, I clicked
on the link, expecting me to be asked "WHERE" to transfer domains. But
instead, they were silently and coldly transferred.
')
I did not expect this, no one asked the question explicitly "you
Do you really want to transfer domains from a to b? ” impartial
no action was taken.

I have a request: you can cancel the transfer from your email to your account
nic.ru so that I can repeat it, already knowing how to look
implicit actions?

...

We have the opportunity to cancel the erroneous acceptance of domains on the contract. If you
want to take advantage of this opportunity, please reply and i will inform
details

We are waiting and hoping.

And here is the second letter:

Good. In that case, please send the following letter to geo@nic.ru
content:

“Please cancel the transfer of domains: ___________ to the __________ / NIC-D agreement,
connection with the error made when transferring the specified domains in the procedure according to
Clause 4 of the Third Level Domains Support Rules
nic.ru/dns/contract/rules_3level.html . "

After receiving the request in the form above, you will be enough
confirm the right to administer the contract _ / NIC-D (log in with
Administrative password, by clicking on the link that will be sent to you). After
This confirmation RU-CENTER activates the old link, on which you
transferred domains initially. You should follow this link again and repeat.
the steps described in the instructions for accepting domains. Please note that
re-sending the request by email to admin-c will not be carried out, you
you need to use the letter you received from RU-CENTER about the transfer
third-level domain names from Relcom to RU-CENTER.