Amnesty in Yandex.Money and Alfabank

In the continuation of my post on Yandex.Money Habré - bye? I love to know whether to use modern payment systems, webmoney mostly, but I also use Yandex.Money.
And since Yandex.Money is remarkably transferred to the account of the alphabank, I am also the client of the Alphabank (well, I also like the name of the bank).

And on March 10, after finding out that the transfer from Yandex.deg cannot be done, I turned to the technical support Yandex.deNG, having received the answer:

Expenditures on your account are temporarily suspended. Please wait for the results of the examination.
For further examination, your request has been transferred to the responsible service officer.
security and financial monitoring.

The term of consideration of the application is 20 working days from the date of its receipt.

Horseradish as they say with you, goldfish, check. But the check requires a notarized statement, and this is 700 rubles (notarization of the signature), where by the way in Novosibe other prices? They say 200r should be. He assured the application sent by email, sent it by registered mail and took a wait-and-see position (well, in the sense of support, no more than once a week to twitch).
April 28 letter arrives:

Account transactions 41001 *********** open.

Flashback
At the beginning of April, I find out that the alfaclio (the alfank web interface for operations with the account) is not available.
')
Slightly in misunderstanding about the reasons (alfaklik was used exclusively for withdrawing Yandex.nedeg and creating a virtual card and paying it to a couple of reliable stores) I call technical support for alfabank.

Those say: " Alfaklik blocked for fraud through the Internet system, wait 45 days - the period of consideration of this fact ."
I say: “What exactly is the question of the Security Council or someone else there?” Ready for each transaction to report. "

The bank doesn't need anything, apparently the telepaths are there. I was offended in this place strongly on alfabank, in particular, for its irrationality. If you already suspect fraud, block the account and money on it, and I can use all services except how to see my balance through the Internet and release a virtual card via the Internet. Having popinav table for a couple of days, I call the technical support of alphabank and leave a complaint. The claim is no longer considered 45 days, but 7 (as it was then said 10 and as it was then said 10 is minimal). In general, calling today to remind that 10 days have passed, the girl said that the claim was considered and I am an honest, decent person, and the alfaclik is unlocked for me. It's funny that they refused to give the reason for the blocking and therefore my dumb question: “what to do in the future so that they block me again to remember this gesture and prevent it from happening” remained unanswered. But after a 10 minute chime with specialists, they said that most likely, the bank’s security service reacted to a statement from Yandex.deg that I was suspected of something.

Philosophical questions of course the following:
1) if alphabank “listens” to Yandex.Money when it is necessary to block, then why “does not listen” to Yandex.Money to unlock?
2) why does not alfabank block an account if it suspects fraud?
3) Why the terms of consideration of claims are different and not coordinated with each other.
Well, yes, it’s nice to be honest, but it’s not interesting to prove your honesty to impartial support services.