Wizards, yperny theater

Hold me seven...

Less than a day, as I yesterday, to say the least, was indignant at what was happening ... But what is happening in the present. The moment (9:21 GMT) is just PPC .

Yandex.Monitoring showered me with SMS that the site was lying dead. I come to work. 8:30 I look and see it:



In a panic call to support www.hc.ru The answer is killed: at night they decided to deliver to nat. server of RAM, so they delivered it so that they “laid out” RAID (I don't really understand these technologies in cfv, but I sell them, for which I bought). Those. It’s not my current www.avtoturistu.ru , on which advertising is shown and the Internet shop funtsikliruet, but many other sites. I'm shocked ...
')
Reread the public contract. Clause 7.1 states:

7.1. The Contractor shall be liable for interruptions in the provision of its services in accordance with the Appendix “Rules
the provision of services ", except in cases in which interruptions were caused by the actions of the Customer or
actions of third parties.

And clause 7.4 , in turn, says:

7.4. The Contractor shall not be liable for lost profits and any consequential damages incurred.
The customer during the period of use or non-use of the services of the Contractor (full or partial).
The Contractor shall be liable for the actual damage suffered by the Customer as a result of using
or non-use of the services of the Contractor (full or partial), if proven direct fault of the Contractor.
The maximum amount of liability for actual damage in any case can not exceed the cost of services
during the period of non-use of services.

Yes, it is, citizens, SERVICE IN RUSSIAN



Fortunately, I already have one foot on www.hetzner.de and this nightmare will soon end. Well, do not bust?!?

UPD1 razdelegirovalos domain!

UPD2 (10:29 GMT)

current that asked the chief of support:

“You know, he is now on troubleshooting and cannot connect with him”

Me: “What, wait, wait and wait?” She: “Aha, apologies, blah blah blah” ...

UPD3 10:40 with something MSK
Earned ...

UPD4 A letter has arrived, apologies and notification of the recovery of the UPU.
I softened a bit, and the frequency of jerking of the left eye decreased by half!)

UPD5 16:00 GMT
I'm honored honestly. Anger recedes ...

On behalf of the company, we apologize for any inconvenience. As a compensation, the validity period of hosting for avtoturistu.ru has been extended for 3 months.