Makhost lived, Makhost alive, and unfortunately, will live

A week ago, I was a client of Makhost, however, after the well-known events, I took the server from the collocation and moved to Caravan. The contract, of course, broke and forgotten, like a bad dream. However, this was not the case. I received a letter that I can not publish.

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I do not know, laugh or cry.
Honestly, I liked the Makhost, and the prices and technical support. But such letters just baffle me. I want to go to their office and look into the eyes of these people.