Makhost's customers decided to write an open letter
The situation around the conflict Makhost and Oversan-Mercury moved to the next stage. This time, the former clients of the hosting provider wrote an open letter in which they turned to Oversan with the requirements to immediately include temporary access to resources for site owners, and did not rule out the possibility of using both legal and information resources. The full text of the open letter is published below.
Open appeal of Makhost customers
“Hosting provider“ Makhost ”actually ceased to exist, however, a significant number of its clients turned out to be inaccessible after re-shutting down the servers. Therefore, we appeal to the management of the companies Oversan-Mercury and JSC Russian Space Systems in order to find a compromise solution to the conflict. To this end, the collection of signatures has now begun.
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The Oversan-Mercury company, resolving a conflict with its debtor, violates the rights of the owners of sites that use the services of the Makhost company and have access to their own information data and intellectual property. In view of the impossibility of the further provision by Oversan-Mercury of the services of the Makhost company, customers are asked to provide temporary access to the data of the Makhost company for a complete transfer of web resources to other sites. This will serve as an act of goodwill and will prove the honesty of intentions and the correctness of Oversan-Mercury.
Yes, "Oversan-Mekuriy" notified about the disconnection in advance. Unfortunately, not all of us use the Habr social network or visit the website of the Oversan-Mercury data center. We believe that the situation when tens of thousands of sites, not only in Russia, but also in neighboring countries, turn out to be inoperative, is unacceptable for the civilized hosting services market and adversely affects the image of both Russian hosting providers and data centers.
Further successful work of Oversan-Mercury in the Russian market today depends on the trust of customers, both large and small. The Internet is an active social environment that can both lift a company to the top and bury its reputation.
The best advertisement for “Oversan-Mercury” today will be the willingness to meet the victims.
We are sure that today the first step of the management of Oversan-Mercury should be officially expressed readiness to communicate with the affected clients of Makhost.
Otherwise, both legal and information resources will be used to solve the situation.
We also encourage companies operating in the market of data centers and hosting services to act as guarantors of conflict resolution. The result of your activity will be a positive opinion of you on the part of those for whom the Internet is work and lifestyle.
In case the hosting providers wish to purchase the company “Makhost”, the existing clients are ready to switch to these hosting providers, thus preserving a large part of the client base.
We realize that the restoration of equipment performance is associated with a number of technical difficulties, but we are ready to provide all possible assistance. We expect that Oversan-Mercury and JSC Russian Space Systems will hear this appeal. ”
Open appeal of Makhost customers
“Hosting provider“ Makhost ”actually ceased to exist, however, a significant number of its clients turned out to be inaccessible after re-shutting down the servers. Therefore, we appeal to the management of the companies Oversan-Mercury and JSC Russian Space Systems in order to find a compromise solution to the conflict. To this end, the collection of signatures has now begun.
')
The Oversan-Mercury company, resolving a conflict with its debtor, violates the rights of the owners of sites that use the services of the Makhost company and have access to their own information data and intellectual property. In view of the impossibility of the further provision by Oversan-Mercury of the services of the Makhost company, customers are asked to provide temporary access to the data of the Makhost company for a complete transfer of web resources to other sites. This will serve as an act of goodwill and will prove the honesty of intentions and the correctness of Oversan-Mercury.
Yes, "Oversan-Mekuriy" notified about the disconnection in advance. Unfortunately, not all of us use the Habr social network or visit the website of the Oversan-Mercury data center. We believe that the situation when tens of thousands of sites, not only in Russia, but also in neighboring countries, turn out to be inoperative, is unacceptable for the civilized hosting services market and adversely affects the image of both Russian hosting providers and data centers.
Further successful work of Oversan-Mercury in the Russian market today depends on the trust of customers, both large and small. The Internet is an active social environment that can both lift a company to the top and bury its reputation.
The best advertisement for “Oversan-Mercury” today will be the willingness to meet the victims.
We are sure that today the first step of the management of Oversan-Mercury should be officially expressed readiness to communicate with the affected clients of Makhost.
Otherwise, both legal and information resources will be used to solve the situation.
We also encourage companies operating in the market of data centers and hosting services to act as guarantors of conflict resolution. The result of your activity will be a positive opinion of you on the part of those for whom the Internet is work and lifestyle.
In case the hosting providers wish to purchase the company “Makhost”, the existing clients are ready to switch to these hosting providers, thus preserving a large part of the client base.
We realize that the restoration of equipment performance is associated with a number of technical difficulties, but we are ready to provide all possible assistance. We expect that Oversan-Mercury and JSC Russian Space Systems will hear this appeal. ”
Source: https://habr.com/ru/post/91288/
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