Masterhost lies again, but this does not surprise anyone, they are accustomed.

My sites on Masterhost have just been destroyed again. At first I decided that in the server again two winchesters simultaneously magically burned down, as it was already 3 (!) Times in the last month and a half. But 10 minutes later. Masterhost himself was honored to write a letter and explain what had happened. This time, the air conditioner in their server room broke down and “our employees were forced to turn off your equipment to prevent it from overheating.” Stressing at the same time that “The reason for these measures is a failure in the air conditioning system that occurred in the area of ​​responsibility of Rambler-Telecom LLC.

For those who are interested in how Masterhost relates to compensation for downtime: due to the breakdown of the equipment leased from .masterhost, the server lay a total of 10 days. Most of this time came on holidays, when advertising sites located on a server and online stores had maximum attendance. In a month, 8 letters to the company gave the result: “You can send us a formal complaint in writing, and it will be reviewed by our legal department. The official answer will be given to you within 60 days from the moment of receiving the application. “This is the approach to clients.