hosting.ua is silent. Nowhere else to turn. Does anyone know the reason? fixed - burned data center

I have a dedicated server there. A lot of sites. Technical support is silent, does not pick up the phone. If anyone knows the reasons, respond. I beg you. Nowhere else to turn. Maybe some emergency in Odessa?

ps please write on the merits.

pps friend got through to the head office. an official message from the secretary from the hosting.ua office: the data center was completely burned (((so, who kept backups on servers, can forget about them.
')
ppps E and F sides are completely destroyed. my dedicated server was in F (