How software is sold in Russia
Good day% username%.
Today I would like to share my impression of purchasing software in the context of the harsh Russian reality. The prehistory is very simple - it took me more hard disk space to work. No sooner said than done: a terabyte disk was bought. However, the question immediately arose - how to move? We, of course, are familiar people: we have to rearrange the system, that two bytes are sent ... but the 21st century is still in the yard. And I remembered such a wonderful program as Acronis True Image. And where do our programs buy from us today? That's right - on the Internet different.
So, I present to your attention - the online supermarket software Softkey
')
I am sure that almost all of you have heard about Softkey before. But I will allow myself one quote from their own site from the section "About the Company":
Softkey is:
Let's try to figure out what this specifically means in practice.
When I try to buy something from the Akronis website, I am automatically forwarded to the Softkey website. And there it is written in Russian in white:
Acronis True Image Home 2009
Electronic license
Delivery: By e-mail
CD shipping: No
Completion time (days): from 2 to 4
Well, I think, they are so insured against various risks. Perform the necessary actions: register, place an order and make a payment using a plastic card. So far, the application from the Softkey company is being carried out just perfectly - I quickly receive clear letters, where everything is clearly written what needs to be done next. And the most important letter - the payment arrived on the account.
Great, I think I'll go put a teapot, but until I get a license for the post. Yeah, schaz! It turns out that they wrote everything very correctly - from 2 to 4 days delivery. Moreover,% username%, you understand that in our conditions such a phrase in practice means - no less than 4 days!
As a result, yesterday I called Softkey and asked me to figure out why so far nothing has been delivered to me. Unfortunately, the manager was not able to clearly explain to me the reasons for this delay (4 days!) With sending the license to e-mail. Then I asked to cancel my order, since the product is no longer relevant - I have already solved my task in a different way.
Explain to me what I did wrong? Maybe my expectations are too high? Well, it does not fit in my head payment with electronic money, "fully automated ordering and shipment of online licenses" - and at the same time 4 days of waiting for a license by email!
Today I would like to share my impression of purchasing software in the context of the harsh Russian reality. The prehistory is very simple - it took me more hard disk space to work. No sooner said than done: a terabyte disk was bought. However, the question immediately arose - how to move? We, of course, are familiar people: we have to rearrange the system, that two bytes are sent ... but the 21st century is still in the yard. And I remembered such a wonderful program as Acronis True Image. And where do our programs buy from us today? That's right - on the Internet different.
So, I present to your attention - the online supermarket software Softkey
')
I am sure that almost all of you have heard about Softkey before. But I will allow myself one quote from their own site from the section "About the Company":
Softkey is:
- Leading electronic software distributor in Russia;
- Fully automated ordering and shipping online licenses;
- ......
Let's try to figure out what this specifically means in practice.
When I try to buy something from the Akronis website, I am automatically forwarded to the Softkey website. And there it is written in Russian in white:
Acronis True Image Home 2009
Electronic license
Delivery: By e-mail
CD shipping: No
Completion time (days): from 2 to 4
Well, I think, they are so insured against various risks. Perform the necessary actions: register, place an order and make a payment using a plastic card. So far, the application from the Softkey company is being carried out just perfectly - I quickly receive clear letters, where everything is clearly written what needs to be done next. And the most important letter - the payment arrived on the account.
Great, I think I'll go put a teapot, but until I get a license for the post. Yeah, schaz! It turns out that they wrote everything very correctly - from 2 to 4 days delivery. Moreover,% username%, you understand that in our conditions such a phrase in practice means - no less than 4 days!
As a result, yesterday I called Softkey and asked me to figure out why so far nothing has been delivered to me. Unfortunately, the manager was not able to clearly explain to me the reasons for this delay (4 days!) With sending the license to e-mail. Then I asked to cancel my order, since the product is no longer relevant - I have already solved my task in a different way.
Explain to me what I did wrong? Maybe my expectations are too high? Well, it does not fit in my head payment with electronic money, "fully automated ordering and shipment of online licenses" - and at the same time 4 days of waiting for a license by email!
Source: https://habr.com/ru/post/85505/
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