idomen and ragtime - I resent!
Do not buy domains from them. With verification zadolbatsya. No, really.
Somewhere in October I attached a scan of my passport to my profile, I called a support service - they said “we are verifying until the end of the month”, which I safely forgot until December.
Looking at whois in December and seeing UNVERIFIED was very surprised - wow until the end of the month! Well, okay, I wrote a letter to support@idomen.ru that they would verify it so and so, verify it, for greater confidence, attacked the scan and again forgot about this business - the New Year holidays are on the nose.
Holidays are over. And I never received an answer to the letter, and instead of phones and e-mail in the column “technical support” I saw now “a convenient ticket system”. Posted a ticket
The answer was not long in coming - after 2 days they asked which domains to verify. Great, they probably don’t have customer control panels, but oh well. Sent a list of domains in the amount of 3 pieces.
2 of them, registered for a new passport - still verified in a day. But the third, which was registered on the old passport - no. I asked why they didn’t answer, but they sent me to write to support@regtime.net.
Wrote, put a scan (including a sheet with information about previously issued passports). There was no answer.
Ticket idomen, in turn, closed without even asking. He opened the ticket again, wrote that they did not respond to the ragtime, but for some reason he was also left unanswered and closed again. Cool.
I went to the site ragtime - webnames.ru , found a contact phone number, called. And just ofigel. No, just went nuts! Dialogue:
- Hello, I have such a problem, I sent you a passport scan, but the answer was not followed and the domain has not yet been verified.
- Wait, now I will switch you ...
5 seconds of beeps.
')
- Hello, I have such a problem, I sent you a passport scan, but the answer was not followed and the domain has not yet been verified.
- (thoughtfully) well, what can I say ... everything is probably in the queue, it remains only to wait ...
- Uh ... the fact is that I attached a scan to your partner 2 months ago, and you sent the letter to you a week ... when do you verify it at least?
- You know, every caller to me about this would like to say that right here tomorrow, but unfortunately it is not so ... hope and wait, that's what I will advise you.
“Mmm ... well, thanks.”
Well, I will wait. But in my opinion it is impossible to work like this, definitely.
Something like that.
Somewhere in October I attached a scan of my passport to my profile, I called a support service - they said “we are verifying until the end of the month”, which I safely forgot until December.
Looking at whois in December and seeing UNVERIFIED was very surprised - wow until the end of the month! Well, okay, I wrote a letter to support@idomen.ru that they would verify it so and so, verify it, for greater confidence, attacked the scan and again forgot about this business - the New Year holidays are on the nose.
Holidays are over. And I never received an answer to the letter, and instead of phones and e-mail in the column “technical support” I saw now “a convenient ticket system”. Posted a ticket
The answer was not long in coming - after 2 days they asked which domains to verify. Great, they probably don’t have customer control panels, but oh well. Sent a list of domains in the amount of 3 pieces.
2 of them, registered for a new passport - still verified in a day. But the third, which was registered on the old passport - no. I asked why they didn’t answer, but they sent me to write to support@regtime.net.
Wrote, put a scan (including a sheet with information about previously issued passports). There was no answer.
Ticket idomen, in turn, closed without even asking. He opened the ticket again, wrote that they did not respond to the ragtime, but for some reason he was also left unanswered and closed again. Cool.
I went to the site ragtime - webnames.ru , found a contact phone number, called. And just ofigel. No, just went nuts! Dialogue:
- Hello, I have such a problem, I sent you a passport scan, but the answer was not followed and the domain has not yet been verified.
- Wait, now I will switch you ...
5 seconds of beeps.
')
- Hello, I have such a problem, I sent you a passport scan, but the answer was not followed and the domain has not yet been verified.
- (thoughtfully) well, what can I say ... everything is probably in the queue, it remains only to wait ...
- Uh ... the fact is that I attached a scan to your partner 2 months ago, and you sent the letter to you a week ... when do you verify it at least?
- You know, every caller to me about this would like to say that right here tomorrow, but unfortunately it is not so ... hope and wait, that's what I will advise you.
“Mmm ... well, thanks.”
Well, I will wait. But in my opinion it is impossible to work like this, definitely.
Something like that.
Source: https://habr.com/ru/post/82468/
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