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Canonical offers official support for IBM Lotus Symphony

For some reason, information that seems to me rather indicative has passed through the process of being barely noticeable - anonical launched the IBM Symphony support program on Ubuntu 8.04 LTS Desktop Edition . This program is focused on corporate implementations, the price for the infrastructure of a thousand jobs will be $ 5.5 per user per month.

The trend is obvious: Canonical, which very briskly began with the conquest of private users through the free distribution of distributions, is now definitely aimed at the corporate market. Questions of support, and even more support for decisions based on FOSS, inevitably arise in any, even a small implementation. And the customers are not too happy when the implementers tell them about the joys of the community - it would be easier for them to pick up the phone and ask the specific person to whom the money was paid. And it is no secret that when migrating to Linux of the same schools, for example, the main questions arise precisely on the work of desktop applications.

From the point of view of business implementations, the link with IBM in this case is a win-win option - a powerful brand, about which it is not necessary to explain even to IT managers who are far from IT, without actually spending any money on Symphony software. In principle, Canonical does not hide the fact that it is targeting Microsoft's SMB field and will try to poach customers thinking about the cost of upgrading to Windows 7. Naturally, a free office suite from IBM with official support makes this offer more substantial for corporate leaders.

It seems to me that this is generally an interesting turnaround in the market for desktop FOSS solutions - Novell and Red Hat still focus more on server systems, Russian developers like ALT Linux do not have such resources as western vendors, so mastering Linux on desktops for many years It is much slower than we would like. But Canonical is just strong in desktop systems, and it seems that it has no problems with money, so it can be accelerated.
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As far as I understand, there are no details yet, but judging by the fact that the Canonical partner program has intensified in the last six months or a year (and this is also evidence of their reorientation to the B2B market), we should soon publish the specifics. I, for example, wonder what the price of support will be for projects less than a thousand installations and how partners will be authorized - it is quite possible that a business niche for Russian-speaking support will emerge.

Source: https://habr.com/ru/post/81566/


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