Corbina / Beeline - delayed payments by cards per day

Beeline bought Corbin quite a long time ago, but somehow slowly integrated it into himself. Apparently, stretched pleasure. Therefore, about once a month, articles about various problems with Corbina Beeline's home Internet appear on Habré. That one will break, then the personal account will boot up. I already wrote about one glitch - “Live on the bright side of 404 errors” . When on the offer to pay by card the system showed an error.



Today, an even less pleasant bug has arisen.



It was possible to pay on the card: the text message came, moreover, immediately after the payment through the Assist, the interface of the personal account of Blein himself informed me that the payment was successful. The only problem is that this payment is not recorded in the LC! His traces in Beeline can not be found - not in the history of payments, nor in the account balance. After talking with the technical support service, it turned out that this is the norm - in Beeline payments on cards go on for a day.

Then why can't I write this when paying? After all, it is easy: I listed payment methods and made a small letter that temporarily such and such a method works slowly. The user will appreciate the care, choose another way. The customer will not be annoyed. Otherwise, why should I pay, and then from incompetent boys in technical support to listen to what I did not pay, so the Internet does not shine for me? In very many companies with whom I work, you can easily make a loan for a couple of days.



When you try to make a “trust payment” in LC, you will also come across an error. And only a caring support service will explain that "this is a test mode, not everything is working yet."

')

In general, the more Corbin Beeline, the worse it works.

By the way, the link from the LC "We are changing" is written in large letters "The name is changing. We do not change. ”It seems that they themselves are confused about what and how they are changing there. But I have not seen a single positive change.



Moral: If someone thinks how to pay, then consider such features of Beeline-billing.