Beeline - live on the black stripe

Congratulations to VimpelCom with the end of the re-pending of its new acquisition of Corbin.


So let's go.
')
New personal account.
I do not know about you, but it causes a gag reflex and loss of eyes in me. Why, when I want to go to my personal account and find out the state of the account and the parameters of the TP, then I see an idiotic flash movie, which again doesn’t cause anything but disgust?
The new system of debiting funds, now once a month, great, very convenient damn! Why should I run once a month, sticking my tongue out, looking for where to pay the bloody internet?

Technical support.
I myself worked for some time in the Stream TP (then MTU-Intel) and I understand that in the case of a multi-level TP, everyone has clear instructions on what to do and especially on the first line of the TP. Ok, every time they ask me if they really have wired internet (at the same time I chose the right item in the IVR and listened for some reason about Beeline-TV advertising), well, I’ve got protection from idiots-users. They ask for a login and what happened, pass on the second line ... and do not believe it, ask for a login again and what happened! Ok, we call the name of the TrabTiket (TT) in the TP, we get to the first TP line, call the TT number, ask for the status ... and SUDDENLY find out that the first TP line does not know anything about the TT and switches to the second support line. Remarkably, attention is the question why we need the first line of TP

Quality of service.
On Friday afternoon (December 25), judging by the tsiska logs, the Internet died, the smart piece of hardware switched to the backup channel from MGTS (that's who has been working without downtime for a year now). Everything is wonderful the internet works. We go to the tsiska, ping the Beeline gateway ... hmm, does not work. We call in TP, the problem is at least in the whole house, they promise to fix it in the Security Council in the evening. It is clear that anything happens, so we say goodbye to the TP and wait for the Security Council. On Saturday, of course, nothing works, we call the TP, we get new terms Sun evening. In Mon in the morning still nothing works, we call the TP, they promise to fix it in Mon in the evening. BT, morning ... nothing works, there is no time limit. Ofiget, long live Beeline!

Forum.
Now all topics that are unpleasant for Beeline, the Smile closes immediately. There is a proposal to close the forum “Discussion of the home Internet of Corbina Telecom”. I don’t mind, but if all this r pours into the Internet (it’s forbidden to discuss it here), I don’t think that the PR department of Beeline will issue another material bonus to Smile.

UPD. Smile, turned out to be quite adequate employee TP Beeline. At least something positive remains in Corbinalina. It is a pity that there are few such employees.