MTS and Poison: an erroneous payment. In search of common sense
To replenish my mobile, I have been using Yandex.Money for a long time; in order to make a payment, you must fill in the Prefix, Number, and the name of the phone owner. Accordingly, in my browser, the form has long been on auto-completion, and today I inadvertently indicated “916” instead of “915” in the prefix.
Well, I think, how good is the field Owner. I call in support of MTS, I call the full name, the amount, the exact date and time of payment, I say that the error is only in the prefix, and that I am ready to dictate the number of the transaction in the ESPP.
Data of this type:
Telephone Number: (91 6 ) -118xxxx
Owner: <...> Vasily
Amount: 1,000.00 rub.
ESPP Transaction Number: 26139041201
Account Number: 7345769916
The name of the "home" operator: MOSCOW, OAO MTS
Payment Date: 12/22/09 4:30 PM: 37.887
Transaction Number: 109952954615
')
It was not there. They ask me to hang, then they say that I need to provide a check. I explain that I do not have electronic payment and check on fax paper. They ask me to wait again, then they say I need to contact the payment company, obtain payment confirmation from them, then go to the MTS office, write a statement explaining the situation and attach a document confirming the payment, and passport data (copy), and the passport itself.
I called the wrong number, the man said like sort it out yourself and put the phone down, and you can understand it.
It seems that such an absurdity is possible only in our state ... I am certainly not going to deal with this paperwork, not that amount.
However, dear comrades, be careful with the numbers. If you do not want to spend a day or two to collect papers and travel.
Oh, ate, oh a tree, oh ate - evil wolves!
Well, I think, how good is the field Owner. I call in support of MTS, I call the full name, the amount, the exact date and time of payment, I say that the error is only in the prefix, and that I am ready to dictate the number of the transaction in the ESPP.
Data of this type:
Telephone Number: (91 6 ) -118xxxx
Owner: <...> Vasily
Amount: 1,000.00 rub.
ESPP Transaction Number: 26139041201
Account Number: 7345769916
The name of the "home" operator: MOSCOW, OAO MTS
Payment Date: 12/22/09 4:30 PM: 37.887
Transaction Number: 109952954615
')
It was not there. They ask me to hang, then they say that I need to provide a check. I explain that I do not have electronic payment and check on fax paper. They ask me to wait again, then they say I need to contact the payment company, obtain payment confirmation from them, then go to the MTS office, write a statement explaining the situation and attach a document confirming the payment, and passport data (copy), and the passport itself.
I called the wrong number, the man said like sort it out yourself and put the phone down, and you can understand it.
It seems that such an absurdity is possible only in our state ... I am certainly not going to deal with this paperwork, not that amount.
However, dear comrades, be careful with the numbers. If you do not want to spend a day or two to collect papers and travel.
Oh, ate, oh a tree, oh ate - evil wolves!
Source: https://habr.com/ru/post/78987/
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