Successful phone call

It would seem that the usual thing - he called, decided the question and forgot. Previously, I also thought so, until quite important calls appeared for which I began to prepare. For myself, brought a few points that I try to respect.

1. Immediately prepare paper and pen. It should not be a small notebook or the first sticker that came to hand. Take a blank sheet of A4 paper.

2. Plan enough time to talk, so that you do not ask the person on the other end to call back (no matter who will call someone back), or not to say that you are in a hurry (even worse if you made a call :))

3. Do not enslave yourself - sit back in your chair if you do not record anything. If you bend over the table, bowing your head, then you will unconsciously try to end the conversation - and it is quite possible that it is not in your favor (I notice this, so I put it in a separate paragraph :))
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4. You did not put a large sheet of paper in order to have a place for drawing on it !!! Do not draw, do not do anything during a conversation (of course, if the conversation does not require it :)) - it distracts.

5. A large sheet of paper in order to be able to hold the maximum amount of necessary information. The most necessary would not hurt to immediately outline a frame.

6. If the conversation is delayed, then you can get up from the chair and walk around the room - do not linger in one position.

7. If you called, then you should end the conversation. Do not force the interlocutor to do this, for ethics :)

While everything :) Maybe someone will add? I will be glad :)