The horrors of technical support life
Once in the SuperMac technical support department, the bell rang. The caller introduced himself as a member of the government of Trinidad. His English was very good and he explained the problem.
At that moment, an armed uprising was taking place in Trinidad. The armory in the palace was locked with a combination lock. The combination was known only to the chief of security and the chief armorer, but both of them were already killed.
The combination was also stored in a text file on a Mac, which was encrypted using one of the SuperMac products, Sentinel. So, the government representative asked if there was any backdoor to this application that would open the file, open the door of the armory using the code and allow the government of Trinidad to defend against the attackers.
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All this was said in a very calm voice, while distant shots were heard on the phone. A tech support representative checked that the Trinidad government was indeed their client. Unfortunately, there was no backdoor in the program and the use of the DES algorithm made the selection of the key impossible. Except to try to guess the key or blow up the lock, there were no other options.
A government spokesman listened to all of this, thanked and hung up. That night the rule of Trinidad fell. One of the BBC reporters noted that the most injured and killed were in the area of the government building. For some strange reason, government forces almost did not return fire.
Source of
Ps. I found in my clients the government of Trinidad. To make for them something special version with a master password?
At that moment, an armed uprising was taking place in Trinidad. The armory in the palace was locked with a combination lock. The combination was known only to the chief of security and the chief armorer, but both of them were already killed.
The combination was also stored in a text file on a Mac, which was encrypted using one of the SuperMac products, Sentinel. So, the government representative asked if there was any backdoor to this application that would open the file, open the door of the armory using the code and allow the government of Trinidad to defend against the attackers.
')
All this was said in a very calm voice, while distant shots were heard on the phone. A tech support representative checked that the Trinidad government was indeed their client. Unfortunately, there was no backdoor in the program and the use of the DES algorithm made the selection of the key impossible. Except to try to guess the key or blow up the lock, there were no other options.
A government spokesman listened to all of this, thanked and hung up. That night the rule of Trinidad fell. One of the BBC reporters noted that the most injured and killed were in the area of the government building. For some strange reason, government forces almost did not return fire.
Source of
Ps. I found in my clients the government of Trinidad. To make for them something special version with a master password?
Source: https://habr.com/ru/post/76392/
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