I resent, service, how can that be?

My girl has a macbook for two years already. She was delighted with him all this time, but recently he broke down. When loading the icon that the system does not see the hard drive was displayed.



I, as an absolutely armless person, didn’t shove them anywhere, but carried them to an authorized service center. It turned out that the diagnostics alone costs $ 30, and the replacement of the hard disk costs $ 150. Okay, find out what the problem is, if necessary, change the disk, I told them. They promised to call back the next day, to say the result.



In the end, these week comrades did not do anything, and I got tired of waiting. I came to them, they sat drinking coffee near the pile of MacBooks. At the request to return me a laptop and score diagnostics, they happily gave me a laptop and continued to kick.

')

I, as already said, a man is armless, but when I came home, I unscrewed 3 screws, put in a new hard drive, and it all worked. Repair took 5 minutes.



Do people not need money? In the same 5 minutes, they could cut $ 110 profit from me. Where can I complain about this service? I do not know English. Service - Kiev, Max-Service on Observatornaya Street.