To attention of Moscow subscribers Yota!

Dear Moscow subscribers!



September 23 at about 2:15 pm in the Moscow Yota network a serious accident occurred. From this point on, many subscribers may have problems with connecting to the Internet. The problems were not connected with the work of the network itself (the subscribers had a signal), but with the authorization system.



At the moment, the accident is fixed. We did our best to quickly identify and solve the problem, but, unfortunately, it took us quite a lot of time.

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Yota team apologizes. We regret the inconvenience caused and consider it appropriate to return all Moscow Yota subscribers to their accounts the amount of the subscription fee for two days spent without the Internet.



Of course, we will carefully analyze the situation with the occurrence of this error and draw the necessary conclusions - so that our subscribers do not have similar problems in the future. We are really very worried about such serious inconveniences delivered to our esteemed and beloved users.



We very much hope for your understanding and support.



Yota team



Source: www.yota.ru/ru/news/details/?ID=101007