A little bit about Apple service

I love Apple! I love Apple products! At first I had the first generation iPod Nano 8 gb! He broke down (the sound went only in one earpiece). Turned to the service - changed, not a problem. Then I bought an iPod Touch 32 gb of the first generation. The device is gorgeous! During his stay with me, its functionality has grown significantly! True, he also broke - a white stripe appeared on the screen ... but nothing, he gave - replaced with a new one.

But as time went on, the guarantee was already over ... and it happened that he dropped it unsuccessfully (dropped before that, but everything was fine), the screen began to glow white ... well, I think my beloved Apple will not abandon me, I will give them money, fix it! I came to the service center and ... I was told that Apple does not repair the iPod touch at all, it only changes it to a new one. I called the Apple hotline - they confirmed it to me and advised me not to send it for repair, since it would cost almost as much as buying a new player! And they will take the old player, but it will play almost no role in the replacement price ...

This is how - if you have over 3,000 UAH ($ 350) warranty on your player, then wear it in a case with shock absorbers and protection against water and air, because if it suffers, then no one will help you.
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Is that an option - to look for unofficial repairmen ... (which I was advised on the hot line), but with them in Kharkov is tough.

Is there an Apple representative on the site? Is it all so neglected? The words of the girl on the hotline, that in Europe and the USA, the same garbage was perceived as “not afraid, Ukraine is not a third-rate country, we are always hammering it on customers”

Now I do not like Apple. Bo is a shame that they take a lot of money for the brand, and customers are thrown alone with their problems.

Yes, and doubts about the advisability of buying a third-generation iPod Touch appeared.