Trust or not?
Internet commerce has firmly taken its place on the Internet. The number of online stores is increasing every day, creating more and more competition. There are already giants who are well-known in their region and even in the country, they have opened their own hardware supermarkets, they have a lot of staff and they have a huge credit of trust.
As for young companies, how can they get into the lead or at least get their own piece of such a tasty pie of sales? I noticed by myself that I had never bought a product at a low, in my opinion, price. Although now, it seems to me that maybe the price was just with minimal wrap, and all because the store does not have an expensive office in the city center, there is not a lot of hired staff and there is no huge expenditure on its advertising. And anyway, buy a Rado watch from someone for $ 30 and hope that they are branded, it seems to be a peak of stupidity, although maybe they really are licensed?
I will try to analyze myself and my attitude towards online shopping. I put together a list of several recommendations on how to provide my website with a large credit of trust.
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1. Leave more contact information and information about yourself; your photo in the contacts section will give you more confidence. After all, we trust what we know a lot about.
2. Give full information about your products. Give it fully with all the pros and cons and, perhaps, on your site, having found a full description of the advantages and disadvantages of the product, the buyer will decide that you are just a great guy (girl) and stand out with openness and decide to buy goods from you.
3. Give the opportunity to comment on your support service and do not moderate messages. This will show who came the real course of affairs at your company.
4. Spend time on good design. The site, the design of which is invested, will cause a pleasant feeling to the client and show that you are not an amateur, but take the matter seriously.
5. Well, finally, be honest with customers outside the online store. Give advice, answer calls, give advice, explain something that may be incomprehensible. And customers will come back to you.
As for young companies, how can they get into the lead or at least get their own piece of such a tasty pie of sales? I noticed by myself that I had never bought a product at a low, in my opinion, price. Although now, it seems to me that maybe the price was just with minimal wrap, and all because the store does not have an expensive office in the city center, there is not a lot of hired staff and there is no huge expenditure on its advertising. And anyway, buy a Rado watch from someone for $ 30 and hope that they are branded, it seems to be a peak of stupidity, although maybe they really are licensed?
I will try to analyze myself and my attitude towards online shopping. I put together a list of several recommendations on how to provide my website with a large credit of trust.
')
1. Leave more contact information and information about yourself; your photo in the contacts section will give you more confidence. After all, we trust what we know a lot about.
2. Give full information about your products. Give it fully with all the pros and cons and, perhaps, on your site, having found a full description of the advantages and disadvantages of the product, the buyer will decide that you are just a great guy (girl) and stand out with openness and decide to buy goods from you.
3. Give the opportunity to comment on your support service and do not moderate messages. This will show who came the real course of affairs at your company.
4. Spend time on good design. The site, the design of which is invested, will cause a pleasant feeling to the client and show that you are not an amateur, but take the matter seriously.
5. Well, finally, be honest with customers outside the online store. Give advice, answer calls, give advice, explain something that may be incomprehensible. And customers will come back to you.
Source: https://habr.com/ru/post/67672/
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