Bitter experience with smscoin.com
It all started with the desire to fasten to your site the ability to pay for services via SMS. I decided to try the sms: bank service from SmsCoin.
I looked at the tariffs for Ukraine and decided to send an SMS to the short number 4443 for the test. The site states that the cost of sms is 0.67 UAH without VAT and accordingly 0.80 UAH with VAT.
I checked the account before sending and after sending sms. And what was my surprise when 1.06 UAH was withdrawn from the account !!! To my surprise, there was no limit. Although I until recently believed that I must withdraw 80 kopecks.
I decided to contact the site support service and clarify the situation.
')
Further excerpts from communication in ICQ:
SmsCoin Support (13:13:05 9/08/2009)
According to our system, you were charged 0.8 hryvnia
vladimir.gorobets (13:13:36 9/08/2009)
I want to put the smsbank service on my website and really do not want to further such misunderstandings with customers
vladimir.gorobets (13:23:19 9/08/2009)
just talked with the operator MTS. They say that for SMS they took me 0.83 UAH, which in any case does not correspond to what is written on your site
SmsCoin Support (13:25:38 9/08/2009)
The cost on our website is indicated including VAT
SmsCoin Support (13:26:16 9/08/2009)
All additional taxes such as the Ukrainian pension fee from each mobile payment are not taken into account.
SmsCoin Support (13:39:24 9/08/2009)
All costs are listed on our website in accordance with the laws of the country and the requirements of operators. Therefore, our prices are listed only on the basis of VAT.
SmsCoin Support (13:40:33 9/08/2009)
Ukrainian operators do not require additional information and, as practice has shown, there has not been a single complaint from subscribers about this.
vladimir.gorobets (13:45:21 9/08/2009)
I do not mind that the price includes VAT, but this is not the final price for the client. after all, it is clear to a person before paying that it will be shown that 80 kopecks will be removed from his account, but 83 are actually removed. a person pays 3.75% more. That is why I say that it may be worthwhile before payment to indicate that a large amount will be withdrawn from the account?
SmsCoin Support (14:01:04 9/08/2009)
This is not a hoax. We strictly adhere to the instructions dictated by the mobile operators of Ukraine.
vladimir.gorobets (14:46:41 9/08/2009)
I apologize again, so the price of 80 kopecks is without 20% of the VAT and 7.5% of the Pension Collection?
SmsCoin Support (14:47:24 9/08/2009)
80 kopeks including VAT
vladimir.gorobets (14:50:01 9/08/2009)
but it seems that not including VAT
here they say that without VAT sms911.ru/index.php
Yes, and the price indicates 83 pennies
but in the end 83kop + 20% VAT + 7.5% PF = 1.06 !!! That is how much money I got from my account !!!
SmsCoin Support (14:59:49 9/08/2009)
Tell me please - how do we relate to this site?
vladimir.gorobets (15:08:32 9/08/2009)
SMS cost to 4443 short number in Ukraine for MTS UNIFIED operator for all billing and amounts to 83kop WITHOUT ACCOUNT OF VAT AND THE PENSION FUND FEE !!!
On this site it is at least honestly stated, unlike your site!
Thank you so much for a good lesson! You can delete my account because I'm not going to continue to use the service on which they are trying to deceive me!
PS I will try to convey information about this case to the widest possible audience of webmasters and site administrators.
vladimir.gorobets (15:08:43 9/08/2009)
good luck
SmsCoin Support (15:15:57 9/08/2009)
It is a pity that you made such a decision.
After this story, any desire to associate with SMS payments disappeared.
I am very pleased that I personally decided to check this service and avoided further fights with visitors to my site. I think this information will be useful to someone.
I looked at the tariffs for Ukraine and decided to send an SMS to the short number 4443 for the test. The site states that the cost of sms is 0.67 UAH without VAT and accordingly 0.80 UAH with VAT.
I checked the account before sending and after sending sms. And what was my surprise when 1.06 UAH was withdrawn from the account !!! To my surprise, there was no limit. Although I until recently believed that I must withdraw 80 kopecks.
I decided to contact the site support service and clarify the situation.
')
Further excerpts from communication in ICQ:
SmsCoin Support (13:13:05 9/08/2009)
According to our system, you were charged 0.8 hryvnia
vladimir.gorobets (13:13:36 9/08/2009)
I want to put the smsbank service on my website and really do not want to further such misunderstandings with customers
vladimir.gorobets (13:23:19 9/08/2009)
just talked with the operator MTS. They say that for SMS they took me 0.83 UAH, which in any case does not correspond to what is written on your site
SmsCoin Support (13:25:38 9/08/2009)
The cost on our website is indicated including VAT
SmsCoin Support (13:26:16 9/08/2009)
All additional taxes such as the Ukrainian pension fee from each mobile payment are not taken into account.
SmsCoin Support (13:39:24 9/08/2009)
All costs are listed on our website in accordance with the laws of the country and the requirements of operators. Therefore, our prices are listed only on the basis of VAT.
SmsCoin Support (13:40:33 9/08/2009)
Ukrainian operators do not require additional information and, as practice has shown, there has not been a single complaint from subscribers about this.
vladimir.gorobets (13:45:21 9/08/2009)
I do not mind that the price includes VAT, but this is not the final price for the client. after all, it is clear to a person before paying that it will be shown that 80 kopecks will be removed from his account, but 83 are actually removed. a person pays 3.75% more. That is why I say that it may be worthwhile before payment to indicate that a large amount will be withdrawn from the account?
SmsCoin Support (14:01:04 9/08/2009)
This is not a hoax. We strictly adhere to the instructions dictated by the mobile operators of Ukraine.
vladimir.gorobets (14:46:41 9/08/2009)
I apologize again, so the price of 80 kopecks is without 20% of the VAT and 7.5% of the Pension Collection?
SmsCoin Support (14:47:24 9/08/2009)
80 kopeks including VAT
vladimir.gorobets (14:50:01 9/08/2009)
but it seems that not including VAT
here they say that without VAT sms911.ru/index.php
Yes, and the price indicates 83 pennies
but in the end 83kop + 20% VAT + 7.5% PF = 1.06 !!! That is how much money I got from my account !!!
SmsCoin Support (14:59:49 9/08/2009)
Tell me please - how do we relate to this site?
vladimir.gorobets (15:08:32 9/08/2009)
SMS cost to 4443 short number in Ukraine for MTS UNIFIED operator for all billing and amounts to 83kop WITHOUT ACCOUNT OF VAT AND THE PENSION FUND FEE !!!
On this site it is at least honestly stated, unlike your site!
Thank you so much for a good lesson! You can delete my account because I'm not going to continue to use the service on which they are trying to deceive me!
PS I will try to convey information about this case to the widest possible audience of webmasters and site administrators.
vladimir.gorobets (15:08:43 9/08/2009)
good luck
SmsCoin Support (15:15:57 9/08/2009)
It is a pity that you made such a decision.
After this story, any desire to associate with SMS payments disappeared.
I am very pleased that I personally decided to check this service and avoided further fights with visitors to my site. I think this information will be useful to someone.
Source: https://habr.com/ru/post/66617/
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