POTS Etisalat in the United Arab Emirates distributed SpyWare under the guise of an update for BlackBerry
The provider distributed software that intercepts the user's communications and transmits it to a central server under the guise of an update to improve the quality of 3G communications. Specialists Research in Motion released a utility for cleaning the "update". RiM representatives will also meet with Etisalat representatives to resolve the situation.