Despite the benefits of the proposal, it is impossible not to mention the problems of ADSL Vanguard clients. At forums, there is a growing discontent of users with the inability to reach the company's inquiry service and, as a result, solve their individual questions with communication and line setting. Some clients have not been able to contact the company's engineers for weeks. Formal appeals most often receive formal replies. In addition to the above-mentioned problems, newly connected customers are waited by the absence of the long-promised on-net exchange at a speed of one megabit and the extreme underdevelopment of additional services provided in cooperation with Netville . The introduction of Avangard TV services is also delayed .Source: https://habr.com/ru/post/6066/
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