75% of Musicload technical support calls are DRM related
Guide Musicload , a subsidiary of Deutsche Telekom, engaged in online sales of music (and which, incidentally, one of the largest sellers), made a sharp criticism of the DRM system.
The fact is that it is the use of DRM that accounts for 75% of calls from Musicload customers to technical support. For the most part, company employees hear cries of frustration from their customers.
via BoingBoing
The fact is that it is the use of DRM that accounts for 75% of calls from Musicload customers to technical support. For the most part, company employees hear cries of frustration from their customers.
via BoingBoing
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Source: https://habr.com/ru/post/5515/
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