How NOT to write reminders to customers, runner example

In continuation of the unequal struggle for high-quality service with runet giants ...

For the 5th time in a row I received a letter with the following content:

Dear Runner user!

March 16, 2009 means your personal account has run out. All advertising campaigns are suspended.
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You can activate your campaigns at any time by crediting funds to your account. To do this, use the section “Deposit funds” in the interface of the Advertiser.

Advertiser login - my.begun.ru
Login Login:

If you have forgotten your login information, use the password recovery system - my.begun.ru/password.phtml

More information about payment methods - www.begun.ru/adv/index.phtml?content_id=5

If you have any questions related to the payment of services runner,
Contact us. Accounting address: bill@begun.ru, phone: (495) 956-9007 (from 9:00 to 21:00, only working days).

- Respectfully,
Company Runner
www.begun.ru

It is worth noting that the funds ended up like the month, but they only remembered about it now, but how persistently. Having written a strict letter to the support service yesterday, today I received another reminder again. Now I will report spam and respond to them in order to dismiss the person who implemented such a moronic logic.

Sorry for the negative, the country should know its heroes, and it also seems to me that it is very easy to enter the market with a contextual advertising system, simply by offering a human service, all you need is a good starting platform (like a runner for a runner) and high-quality execution. Because even if Krivorukov Runner earns it, then why not do this to normal people.