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WebResearch vs Mozilla Firefox

For a long time I have been using the program for cataloging information from the company mcropool - Web Research (formerly called ContantSever). And everything would be fine, but for some time my browser started to hang ...
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At first I put up (probably half a year). But then it got me so sick that I decided to find the problem without fail. After reading a lot of forums describing the process of finding a buggy plugin for FF, it did not come to anything special. All the tips boil down to the need to disable one plug-in one at a time and see if glitches disappear. I figured: I have about 20 plug-ins, then it will take at most 4 reboots. The idea was to turn off half of the add-ons and wait for the glitch. Wait, turn off the remaining half, and so on. But for some reason, for several days of such tactics, it did not lead to the expected result, and surfing only strained me with the absence of half of the plug-ins. You quickly get used to good things). I thought - you need to look for the problem with the help of a super utility from sysinternals. Thought - done). I noticed that the hang occurs at the time of entering text into any form. That's better. But now it remains to understand how to deliberately cause a hang. I haven’t been able to do this for a long time ... But over time, I noticed that the hangup happens at the moment of entering the Russian text exclusively. Next - a matter of technology, or rather scientific spear). What I've done? It's simple. I hung up FF, opened the process firefox.exe in ProcessExplorer and started killing all the threads of the same name in groups.
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Sure sure)). And at one point, the browser came to life! Then - just looking at the dead thread, I quickly realized what caused the fox to hang. This is a WRThread module.
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Here it is, Mikhalych! (S)
However, who would have thought ... Posted support WR. They replied that they have thousands of Russian users, but they have never encountered such a problem ... They checked several versions of the occurrence - in vain. We rewritten for two weeks and fell silent ... I wrote about this discovery in one of the forums with the discussion of this program (WR), I found like-minded people). Thanked even for the shown ingenuity. After that, a new version of FF and WR was released, but the hangs remained. Now at least it is known how to treat. Hope this helps someone!

')

Source: https://habr.com/ru/post/54411/


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