July 18 at 19:00 in the office of robots will be held the first mitap of business analysts. The speakers from Redmadrobot, DM-Solutions, SuperJob and KODE will talk about the subtleties of communicating with the customer, the real grocery work and creating your own product in an outsourcing company - all with real-life cases and examples. UPD. We have a full house. Thank you all, registration is closed.

What will be reports

“How and why to choose metrics for your clients”
Natalia Krainova, Redmadrobot

Can an analyst in an outsourcing company work on a product? Let's go from "the customer asked to repaint the button in red" to full-fledged grocery work. First steps and pitfalls on real cases of robots.

"4 stories about how not to communicate with the customer"
Almaz Salimzyanov, DM-Solutions

We will discuss a few stories about how poor communication on a project leads to negative consequences and how to avoid it.
')

"On the same wavelength with the customer"
Alyona Andreeva, SuperJob

We will tell you about how ideas turn into hypotheses in SuperJob and how to deal with those that never arise before the hypothesis. And also about what a feature-meeting is, how it is so useful and how we agreed on all the innovations with our customer. And finally, why is it so important that all participants in the process are on the same wave of a common goal.

"The origin of its own product in an outsourcing company"
Dmitry Marchikhin, KODE

Everyone in the outsourcing development thought about creating their own product, but coordinating and selling the idea to the management, the internal customer is not an easy task.
A year and a half ago, we decided to take this step and were able to create Tortu.io , a voice interface design tool that is now used by VUI designers around the world.

In our example, I will tell:

• how the idea to make your product appeared and how we substantiated the idea;
• how the relationship with the internal customer was formed;
• how to validate the idea with minimal resources;
• and how our approaches can be used in working with external customers.

UPD. Thank you for your attention to mitap, registration is closed. We received far more applications than we can accommodate guests. We will continue to collect conferences for specialists. All announcements are here and in our Facebook. And the mitap must be recorded on video.