Schrödinger Cloud Backup

An interesting exhibit has appeared in my collection of interesting cases related to online data storage - today's letter from Crashplan to users of CrashPlan for Small Business .

This exhibit will please boring skeptics by confirming their wildest expectations.
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Well, for optimists and those who have never thought about how online backups work, this can be a surprise.

On May 6, 2019, our technical services team is working on a data protection service. In the end, it was not a problem . Unfortunately, we made two mistakes during this change process.

The online backup service strives to meet the highest expectations of users and to increase productivity now removes unnecessary files from backups .

There is no doubt that such a solution will increase the speed of recovery of backups - because if you do not have backup files, the recovery process will be very fast.

But what are the two mistakes in question:

Regarding the changes to CrashPlan. If you’re online out of marketing communications. We’ve been sending you a message to everyone of our customers. We have since our processes.

The first mistake is that the information about this convenience was sent to users not as an important notification, but as an information and advertising newsletter . But it turned out that not all CrashPlan users wanted to receive promotional materials and subscribed to such a newsletter.

There is no doubt that people who refused to receive a promotional newsletter deserved that their files were considered “unnecessary” and deleted.

This is one mistake that we made. As part of this update, we stopped archiving 32 file types and directories. The list of files that are excluded from the CrashPlan backups. One of the file types we want to exclude from backups is the .sparseimage file format. Apple introduced a new format called. Sparsebundle. It is clear that it has been used to make it clear. We support you via backup.

The second error is not even an error at all, but a very useful thing - deleting old data.

In an effort to cause as much benefit to its customers as possible, CrashPlan decided to stop backing up files of obsolete virtual disks . The explanation here is simple: in 2007, Apple introduced a new file format for virtual disks, which means that in 2019 the old format is no longer relevant.

There is no doubt about the rationality of this innovation, on the contrary - it would be madness to trash online backups with files older than 12 years.

Protect your important small business data .

There is no doubt that the online backup service makes the decision to delete backed-up files to protect data important to your business .

And, of course, CrashPlan employees know better which data is important to you and which files are unnecessary.

Everything for your convenience!