A letter to the President of Russia - 2. Waiting.

After sending the letter to the Presidential Administration of Russia, I had a question: why our progressive blogger No. 1 President and the no less progressive Administration do not use any simple ticketing system to work with incoming appeals of citizens?

In my opinion, the introduction of such a system will have an extremely positive effect both for the employees of the Administration and for the citizens who are applying, who will not be waiting for weeks for an answer via offline mail.