
Google Docs has yet to "bite off a piece of the pie" from Microsoft Office in accordance with the latest data from Clickstream Technologies. Market research among 2400 US Internet users revealed that Google Docs has a small percentage compared to other products. Those who used Google Docs continued to work in Office. Obviously, Google still has a long way to go if it wants to overcome Microsoft. And he still has every chance to increase market share.
Between May and November of this year, only 1% of surveyed users worked at Google Docs, which became the second most popular site after OpenOffice.org (with which 5% worked). Microsoft Office overcame both, taking more than 50%.
As for performance, in Google Docs, users performed an average of 40 actions during a session, whereas in OpenOffice this number reached 548 and in Microsoft Word - 1797. Google Docs almost did not use its offline capabilities and none of them used the “ Open as a Google Document to open attachment.
')
At the same time, the number of Google customers is growing, including in education and business. Examples include Procter & Gamble, General Electric Corporation and Prudential.