Every day by Outlook I have just flour ...

The poem, inspired after the next parsing of mail, suddenly became “technical requirements” for transferring processes from mail to the ServiceDesk class system.
And after all the main thing, nothing was imposed on anyone!

The business itself found the functionality that was performed via mail:

• long
• inefficient
• uncomfortable

Every day by Outlook I have just flour
')
Every day by Outlook I have just flour
Hundreds of letters arrive, I do not have time to rake
Oh, and read on ...
But there is a problem there



And they must be done
And give all the answers
Really in the age of Aichi
I can not find a solution?



Advised a friend here
Replace me outlook
And incoming tasks
Handle otherwise

In the service desk to run them
And work simplify



We within a week
We sat over the question
Have prepared the process
A couple of times drove the test
And having informed the people
Launched into the product



Who, where, why, on the topic?
It can be seen all in one system!
In the mail, fewer letters became
And my longing was gone!



Park IT systems is huge
It is necessary to "use" them to the full
Here and you take a look - suddenly,
Service desk and your friend here?