Because of software bugs, Lime scooters sometimes block the front wheel at maximum speed.

The manufacturer of electric scooters Lime recognized the software bug, because in rare cases the front wheel of the scooter is blocked on the go. Previously, reports of a glitch were received from various places where a branded rental service operates. For example, 155 cases of emergency braking were registered in Auckland, New Zealand, after which the city authorities imposed a temporary ban on Lime work in the city. In January, the company itself stopped providing services in Switzerland for the same reason.

Lime service operates in more than 100 cities from 17 countries . To use its services, you need to download the corporate application, find the nearest scooter in the city, scan the QR code, enter the received number - and go anywhere. At the end of the walk, you need to lock the lock so that no extra money will be debited from the account. The trip costs $ 1 per unlock plus $ 0.15 per minute.


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However, a software glitch can seriously undermine the reputation of Lime. Dozens of incidents were recorded in Switzerland and New Zealand, when, due to a sudden blockage of the front wheel, people fell to the ground, getting bruises and abrasions, and in some cases even fractures (there was one jaw fracture).

“We recently discovered an error in the firmware of our scooters, which in rare circumstances can cause sudden excessive braking during use,” the official Lime report said. “In very rare cases, usually when driving downhill at maximum speed while hitting a pothole or other obstacle, excessive braking force may occur on the front wheel, causing the scooter to suddenly stop.”



The company claims that the problem affected only 0.0045% of all trips around the world, and the first patch of the firmware reduced the number of incidents.

While it is not clear, he has touched the bug of scooters in all countries where Lime works, or only some of them. A resident of Texas sued the company last week after a similar incident.



In any case, the Lime scooter is better not to accelerate to maximum speed when driving downhill.