Where does Enterprise Software end and Enterprise 2.0 start?

I want to briefly highlight one problem that directly follows from the third, final, section of the translated article (see the beginning of the translation here [ 1 , 2 ]) by Thomas Vander Wal. Where in enterprises does what is commonly called Enterprise Software end and what most authors call Enterprise 2.0 begin?


In other words, how and in what do these two directions intersect? And maybe you should not separate them? Maybe it makes sense to consider Enterprise 2.0 just as another phase in the development of Enterprise Software. The phase, when traditional components of enterprise software, such as resource management systems (ERP), projects (EPM), content (ECM), customer relationship (CRM), etc., are harmoniously joined by social networking services. Everything begins, usually, with the integration of social network services with EPM and ECM, then CRM comes, and you should wait for an alliance with “social networks” with ERP.

It is this unifying trend that is becoming more and more clearly seen (about which I wrote a lot in various notes on my blog) both in Microsoft products — SharePoint and Mesh, and in new Enterprise 2.0 tools interfacing with MS SharePoint, and in the latest movements of IBM Lotus-oriented products and the other day the Social Computing Research Center (social computing) .
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Personally, I just stand on this integral point of view, which is reflected in the “ Introduction to Enterprise 2.0 ” presented in my previous article .