A class action is being taken against Apple for “Error 53”

The story of " Error 53 " was continued. PCVA, an American law firm, began collecting complaints from affected users from all over the world and is preparing a class lawsuit against Apple for illegally imposing its products and services, The Guardian writes .

To join the claim, fill out the form on this page .

Perhaps the lawsuit is organized by British law firms. Lawyers say that Apple’s actions can be viewed under the Criminal Damage Act 1971, qualifying as “intentional damage to someone else’s property.”
')
Recall the essence of the problem. After upgrading the iOS operating system, thousands of iPhone 6, iPhone 6 Plus, and newer owners have discovered that their smartphones have failed with the “Error 53” code. However, nothing can be done to return the device to a working state. As it turned out, the phone checks that the Home button and the Touch ID sensor correspond to other components of the system and have not changed. Otherwise, out-of-sync occurs and the phone is permanently incapacitated with the “Error 53” code.

Apple stated that turning the phone into a “brick” is a security feature: “We take the security of our users very seriously and Error 53 is the result of a security check designed to protect users. IOS verifies that the Touch ID sensor on your iPhone or iPad exactly matches the other components of the device. If iOS finds a mismatch, the check fails and the Touch ID, including the Apple Pay service, is disabled. This security measure is necessary to protect your device and to prevent the use of fraudulent Touch ID sensors. ”

The explanation is unconvincing, because for many users the phone worked fine after replacing the sensor for a while until they installed the update. In addition, the smartphone fails even without replacing the sensor, but simply if it is damaged, even if the phone has not been repaired at all.

“We think that Apple could specifically force users to contact their repair services, which cost much more than most third-party repair shops. In this way, Apple keeps end users from looking for alternative methods of repairing goods. Imagine it this way: let's say you bought a car, and a local mechanic replaced a generator in it. According to Apple’s strategy, your car should no longer start because you didn’t bring it to an authorized dealer. They intentionally turned off your car, because you tried to fix it yourself. This is wrong, ”PCVA law firm writes on its website.