Florida residential complex penalizes customers for $ 10,000 negative reviews

A bad review about a hotel, restaurant or cafe can just bury a business. And if there are a lot of bad reviews, then you can safely close and go in search of a different fate (although there are exceptions to this rule, and there are quite a few such exceptions). And so, on Geektimes the material about hotel in England which registered in the rules of stay of guests a ban on a negative response was already published. The hotel simply fined the guest for £ 100 if the staff found a negative review left by this person, for example, on Trip Advisor.

Now other “businessmen” are trying to adopt this practice. For example, a residential complex from Florida also prescribed a ban on negative reviews. At the same time, the fine is much higher than in the case of a hotel, here it is ... $ 10,000! And another $ 5,000 for each repeated violation. Here is a contract , scanned copy.

A fine is required to pay within 10 business days. Plus, the owner considers all the photos or recordings that were made by the residents of the complex and related to the object, his own, he claims the rights to all such content. A rather interesting situation arises when photos taken during a family dinner can be a subject of dispute with the owner of a residential complex, because here they consider these photos to be their property.
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According to the homeowner, the situation when renters publish a large number of negative reviews, then demanding a reduction in rent, or when suing a homeowner, is becoming more and more frequent. One of the managers of the company that owns the complex, explained that such a move was made in response to the large number of fake negative reviews that have recently appeared on the web.

It is worth noting that contracts with the “ban on negative reviews” clause are increasingly used by business representatives. Lawyers argue that such contracts can be challenged in court without any problems, since no one has the right to demand to sign such documents. But only the court can solve the problem.

In the meantime, some companies are trying to fine their current or former clients for negative reviews. So, the retailer tried to charge $ 3,500 a couple for a negative review. Here and the dentist who tried to get money from his client for his feedback.