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Samsung is protected from reproaches in squandering the personal information of users SmartTV

A couple of days after the publication of the post “ Privacy Policy Samsung SmartTV caused accusations of spying on users, ” I received a letter from a company representative with the Russian text of the company's statement about the whole story.



The text of the statement under the spoiler, and below is a small translation from marketing into Russian:

Samsung official comment on confidential disclosures on Samsung SMART TV
Samsung takes privacy very seriously for its consumers. In all Samsung Smart TVs, any data collection or use is carried out with maximum transparency, and we provide consumers with the opportunity of free choice and rejection of services. In order to protect personal data of consumers and prevent their unauthorized collection and use, we use industry-standard security guarantees, including data encryption technology.
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Speech recognition, which allows you to control your Samsung Smart TV with voice commands, can be easily turned on or off by the user. When the consumer activates the speech recognition function, the TV processes only information related to voice control of the device or search functionality. Using the microphone icon on the screen, the consumer can always find out if the speech recognition function is currently on.

Samsung does not store voice data and does not transfer it to third parties for commercial purposes. If the consumer agrees to use speech recognition, voice data can be provided to a third party only if the requested search command is executed. Voice data is sent to the server, where the search query is processed, after which the desired content is displayed on the TV screen.

Samsung encourages Russian consumers to contact any issues related to Samsung products directly to the company by phone: 8-800-555-55-55.

The first two thirds of the statement repeat what is already in the User Agreement under discussion: the consumer can always just turn off the voice recognition function. And for fidelity, Samsung explains how the user can make sure that it is really turned off.

The essential part is at the very end: voice data is transmitted only to those partners who need it for search purposes. That is, if you are looking for, for example, the series “Game of Thrones” in legal access, then the request will go to Amedia.

Those. The essence of Samsung’s statement is that not all data goes to everyone and, all the more, they do not trade them, but are sent only to those whose search assistance the user needed.

But still, it is better not to ask the TV “drugs to buy the overthrow of Putin for free without SMS”, unless you want to participate in the reality show of the FSB-TV.

Source: https://habr.com/ru/post/376401/


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