Rospotrebnadzor fined Uber for 100 thousand rubles

Today, February 28, 2017, the Rospotrebnadzor on the complaint of the vice-mayor of Moscow Maxim Liksutov fined Uber service for 100 thousand rubles. The agency concluded that the service deliberately misleads its customers on quality and safety issues, reports the Legal Report.

"For misleading consumers, the Moscow Department of Rospotrebnadzor in Moscow attracted UberTechnolodzhi LLC to administrative liability under Part 2 of Article 14.7 of the Administrative Offenses Code of the Russian Federation (hereinafter referred to as the Administrative Code of the Russian Federation) in the form of an administrative fine in the amount of 100,000 rubles," in the message of the department.

The conflict arose due to the fact that clients are not provided with information about the license and the company for which the driver works. This information is also missing in the statement that comes to the email after the trip.
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According to Rospotrebnadzor, for this reason the client has an erroneous opinion that Uber itself renders a taxi service, which in fact is only an intermediary between the passenger and the carrier.

Uber responded to the actions of Rospotrebnadzor that the service does not officially work in the Russian Federation - on behalf of Uber in the country, services are provided by partner companies that have entered into agreements with the Dutch company Uber BV, Uber Technology LLC did not provide and does not provide services to consumers the territory of the Russian Federation and does not enter into any legal relationship with them. Users of the Uber application are transported directly by freight forwarders (legal entities or individual entrepreneurs) who have entered into agreements with the Dutch company Uber BV, ” commented on the situation to the press service of Uber for RIA Novosti.

Back in 2016, in an interview with Gazeta.ru, Liktusov said that Uber could be banned from working in Moscow if the company does not begin to provide certain information. So, Uber is obliged to transfer technical information about the location of service cars (tracks), as well as to work only with legal taxi drivers. These requirements were put forward in 2015, but Uber was constantly delaying the signing of documents, citing internal approvals and procedures within the company.