Professors Ben Shneiderman and Jennifer Preece of the University of Maryland
published in the journal Science an interesting idea of a new social service that will help emergency services cope with disasters and natural disasters by the user community.
No matter where disaster struck, in rich New Orleans or in poor Indonesian villages, professional rescue services and the military often cannot cope with the consequences on their own. And then they come to the aid of volunteers who, with proper organization, can make a significant contribution to the common cause.
But proper organization becomes a problem. Many people would like to help with something, for example, to share valuable information, but they cannot do this because PR services are loaded above the roof. So why not apply here the well-proven method of self-organizing communities that use mobile communications and the Internet in their work?
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The resource that Schneiderman and Pris propose to create, spending on its activities a budget not much larger than that of the ordinary 911 city telephone center, should become a place where at any time you can report an incident, give useful information about it (including photos and videos). ), get advice from experts or simply knowledgeable people, collect volunteers, promptly transfer donations to the fund of victims, etc.
With the support of Internet providers and mobile operators, you can make the use of the site completely free, like calling emergency numbers worldwide.
The main difficulty, according to the authors of the project, will be to weed out false hooligan messages. To do this, they propose to introduce a mandatory registration on the site. The path is risky, because it is known that the more rules and barriers, the less active members of the social network.
The pilot project is scheduled to run before the end of the year.