For seven years now I have been publishing regular reviews of recent articles on the topic of interfaces, new tools and collections of patterns, interesting cases and historical stories. From the tapes of several hundred thematic subscriptions, approximately 5% of the worthwhile publications are selected that are interesting to share. Previous materials: April 2010-August 2017 .
Patterns and best practices
What Factors Contribute to Form Submission Rates? Aytekin Tank collected statistics on their product JotForm and showed how different user behavior on the desktop and mobile, and in different industries.
Game Design: When The Least Intuitive Becomes The Most Intuitive Jorge Hurtado from Habitat Games shows an interesting pattern of interaction with the iPad. When playing poker on one tablet, players cover their screens with their hands, and the touch screen shows cards afterwards.
User Experience Benchmarks for Hotel Websites Jeff Sauro conducted a comparative testing of the sites of several large hotel chains. The full report is paid, but the article contains key conclusions about typical interface problems.
iPhone X Guidelines for the design of the iPhone X with the new screen, in which the top bar for the status bar is only partially available. Added a new screen resolution - 1125 Ă— 2436 (multiplier @ 3x, the physical width has not changed relative to the usual iPhone).
In September, iOS 11 was also released, so many useful materials for designers appeared:
Design System Features, Step-by-Step Nathan Curtis continues to describe his vision of the workflow for the development of a design system. Standard project management practices applied to the platform.
Customer struggles vs.Solution struggles Alan Klement writes about the difference between a user's life problem and his problems in working with a specific product. This is an important nuance in the Jobs to Be Done method he is promoting.
Progressively Elaborated Users Scott Sehlhorst says that at the start of work on a product it is often necessary to compromise - it is important to understand the user, but a full-fledged study takes a decent amount of time and effort, while the product hypothesis itself may turn out to be false. He suggests an approach in which the understanding of users begins with temporary characters, and then gradually refined.
Subform launched an open beta . True, it costs $ 25 per month - slightly over the edge to take money for the beta of a new unknown product.
IconFinder Icon Editor A popular icon search service, Iconfinder, launches an online editor with which you can tweak the icon slightly before downloading.
Design tools are running out of track Colm Tuite reflects on the theme of modern tools for designers - like many others, he criticizes their reference point for creating images. True, references to developers are a bit naive - they often have no less chaos.
User research and testing, analytics
The unstuck map A map of user and market research methods from Niking Blaase of Xing. Very useful reminder that helps step by step to select it for the current problem in the product.
Consultation Caroline Jarrett and Naintara Land talk about the practice of communicating with subject matter experts before conducting user research, which is widely used in Gov.uk.
Going global with international research Charlotte Clancy and her colleagues at the Deliveroo user research team tell some interesting stories from the practice of studying users in other countries. Useful tips on some methods.
Generating Simon Norris and Peter Kay talk about Nomensa's approach to exploring the attitudes of users in social networks and the conclusions they draw for the product.
What to expect from PMs Julie Zhuo helps designers to establish fruitful interaction with product managers. She examines typical problems of mutual understanding and ways to solve them. Part 2 .
Reflections on design management Ian Schoen described his experience as a trainee curator at Salesforce. It turned out a sensible memo for both.
Klement - The Ulwick Debate on Driven Innovation Alan Klement reviewed his many years of controversy with Anthony Ulwick on his concept of "Outcome-Driven Innovation". Alan considers the calculation method unscientific, Anthony proves his point.
Methodologies, procedures, standards
Why Design Thinking in Business Martin Kupp, Jamie Anderson and Jörg Reckhenrich talk about the problems that classical organizations face when introducing design thinking practices. The process and cultural characteristics of such companies contradict many installations of iterative teamwork, so it is important to solve them in order to avoid failure.
Vlad Golovach - Design Culture 2.0 The second edition of Vlad Golovach's chic book “Design Culture” has been published. Vlad spent a lot of time reading books on the history of design as a profession and a cultural phenomenon. This in itself is fascinating, and in relation to its industry, it also helps to get rid of many cliches and cargo cults, which arise due to professional mythology. I managed to read only Adriana Forti and a couple of books on the subject, so thanks to the Design Culture, you can cut off a few corners and cover a lot more.
In the second edition, the focus shifted from history to how the design culture influences the relationship between the designer and the customer. Although the terms are slightly confusing, the very idea of ​​isolating the worldview (knowing what is good) and methods / practices / habits (don't forget to do well). The theme of the formation of design culture in companies is one of the most relevant in recent years and Vlad has an interesting approach from the theoretical side.
In general, if you did not read the first edition, then you missed a lot and the new version of the book will greatly broaden your horizons. If read - the second edition adds a point of practical application of these ideas.
Haters gonna hate - What we can learn from Facebook's 2006 news feed redesign Mike Frederick Ziethlow recalls the epoch-making launch of the Facebook news feed in 2006, which by external attributes looked like a complete failure - 700 thousand users signed a petition against, about 5% of the audience at that time. But the company understood what it was doing and saw the metrics, so it waited for a wave of negativity, and the insane growth of the user base and profit suggests that it was right. Although it is important to understand that the key here is not suicidal obstinacy, but an understanding of why a redesign is being done and how to understand its effectiveness.
Mentor forces Simon Boboshko, together with his comrades, launched a small service that allows you to consult a professional designer for the price of a cup of coffee. The service is suitable for young designers who need to understand what is wrong with their layout, get advice or art direction of the project as a whole. As well as customers who need an independent assessment of the performer.
Does HCI scale?Scale hacking and the relevance of HCI Barry Brown, Susanne Bødker and Kristina Höök reflect on how a profession can develop in an era of multi-channel interaction and constantly changing products, when old methods are not always suitable.
UX Week 2017 The UX Week 2017 conference was held from August 29 to September 1 in San Francisco, USA. Review of performances with all videos.
Fresh links can also be tracked in the Facebook group of the same name or received once a month by mail .Thanks to everyone who also publishes links in it, especially Gennady Dragun, Pavel Skripkin, Dmitry Podluzhny, Anton Artyomov, Denis Efremov, Alexey Kopylov, Taras Brizitsky, Yevgeny Sokolov and Anton Oleinik.More and more materials in reviews appear thanks to them.