DentalTap Service Overview - Business and Communication sections

The current part of the review with examples of p2p implementation of the joint work of doctors and the answer to the question why in medical automation systems will never be the elements of CRM.

DentalCloud Collaboration

In the first part of the review, we talked about the service architecture and the implementation of the joint work of doctors in it. Let me remind you in a nutshell - the doctor - the account owner can invite colleagues through guest accounts and give them access to patients with the ability to fully use the functionality of the service.

As an example, I will give three cases of organizing joint work with DentalTap. First, you are a doctor and you have a treatment plan for a patient. At one stage of the plan, you need the help of a colleague. You send him an invitation by email and he gets full access to treatment at this stage of the plan.
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Secondly, you are the head doctor of a small clinic and buy the necessary number of service licenses, invite all colleagues and distribute the patient database for responsible colleagues or supervise a joint treatment plan, as in the first case.

The third scenario - you opened a clinic with partners. Each partner is an account owner and may invite partners for joint treatment. In this case, each doctor has his own base within the framework of a common business. The licensing scheme in the last case is not entirely optimal - each doctor’s account must have the number of licenses by the number of partners in order to be able to invite them. We transfer all licenses for inviting partners for free, just as the service from DentalCloud itself has a freemium model with a base of up to 100 patients. All three cases of workers and confirmed by our practice.

The main advantage of DentalTap - the organizational mosaic of any clinic can be folded from the accounts of the owners and guest. Are you all trying to develop in the "Organization" architecture? It is not necessary and time to create access rights at the account level.

Section Business - the organization of the doctor

Tasks

Why tasks? In medical systems it is not possible to create CRM elements. This is due to the fact that in medicine a process is always a linear sequence of clusters consisting of connected elements — from visits with a rigid link to the calendar and the treatment itself. Try to create a CRM "from the calendar." The only way to systematize the work of a doctor is a task tool, which we did in DentalTap . Subsection features:

• Dashboard for all tasks
• Ticket for patient information
• Predefined task types in a ticket
• Timing of the task
• Information about the task in the patient's card

Patient profile

• Quick patient profile creation
• Patient groups
• Search patient by name or phone
• Menu work with the profile from the list of patients
• Client profile - patient record, place of work and initial examination
• Client base archive

Visits and Calendar

• Creating a new visit through the calendar
• Visit card - visit details and notes
• Patient search
• Creation of a new treatment plan, selection of an existing or repeated
• SMS setup - notifications
• Status of visit and confirmation
• Quick transitions to treatment and finance

Documents

• Built-in document editor
• Connect Document Templates
• Template tags
• Adding documents to the patient record
• Auto fill templates through a convenient form
• Step-by-step tooltip for working with a template
• Convenient storage of created documents in * .pdf format in patient record
• Uploading documents

Analytics

• Turnover for the period
• Discounts provided
• Payment arrears
• Payments by type
• Services rendered
• Number of invoices
• Visits for the period by type
• Visits by day
• Worked hours
• New patients for the period
• Number of visits
• Age of patients
• Printing payments, time and patient dynamics

Communication section and the movement to telemedicine

Without a personal account of the patient, your medical solution is not needed by anyone. This is a thesis and we do not have it yet, but there is - an appointment form, integration with telephony (today in the plans of Voximplant, Gravitel and a couple of vendors) doctor communication at the level of the patient’s card, SMS notification through two independent gateways, A prototype oral health tracker, which will be integrated into the service, as a mobile patient’s office with the ability to independently monitor the oral health. So far we are developing the product!

A few words about telemedicine. Until there is at least an analogue of HIPAA in Russia about everything, you can forget about it and close the current tasks of doctors.

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