How our neural network talked with the FSB

In early August, our OneBox Next neural network entered into correspondence with the FSB and tried to sell itself until it was victorious, just as our sellers behave.



Bypassing all the filter, she managed to register the official appeal and reach the head of the department.







We only found out about this a week ago, when CRM set a task for one of our employees: “Lead #xxxxx sent the answer, the neural network came to a standstill, it is necessary to continue communication”.

Indeed, on PDF with scan she did not know how to react ...

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This we did not expect!



Two weeks ago, we announced our new development OneBox Next - CRM with neural network . The neural network itself is still in the process of development, testing and training, but we ourselves already use it in our work:

• our support it helps to create the most appropriate response for the client;
• to our sales, it shows the most successful sales chains that led to transactions;
• and CRM itself collects customer contacts in the field we need and enters with them in correspondence on algorithms that are automatically rebuilt based on previous experience.

PS: It seems that in communications with government agencies only artificial intelligence is able to pass this entire bureaucracy.