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Samsung considers Euroset’s claims for damages due to defective devices unsubstantiated

Samsung has provided arguments in response to Euroset’s claims regarding the supply of defective devices. According to representatives of Samsung Electronics Rus Company, Euroset backed up its claims with claims received from buyers. But some of them have long ended in settlement agreements. Moreover, the statute of limitations for such claims has already expired, since they date back to 2012.



Samsung also claims that a significant number of acts submitted by Euroset were paid repairs at the Pro-Service center. And if the service center received money for such repairs, then it hardly has anything to do with “the facts of alleged damage” of the organization. Therefore, the South Korean company is not going to pay compensation in the amount of 150 million rubles, which the retailer requested in a lawsuit.



Finally, Samsung insists that the overwhelming majority of acts do not state that the goods transferred for repair were purchased in Euroset. It also does not allow to establish a causal link between the repair of goods and the losses allegedly incurred by Euroset.

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"Megamind" wrote that yesterday Euroset Retail LLC filed a lawsuit against Samsung Electronics Rus Company LLC in the International Commercial Arbitration Court at the Chamber of Commerce and Industry of the Russian Federation. The retailer requires 150 million rubles in compensation for losses incurred due to the supply of defective devices by Samsung.



Due to the same problems in June, Svyaznoy, Euroset, MegaFon, VimpelCom suspended purchases of Samsung smartphones. For individual batches of Samsung, the marriage rate is up to 6-7%. While the acceptable level of marriage in the market should not exceed 1%.



However, the source of “Kommersant” explained the conflict by the fact that Samsung continued to ship the goods to the MTS retail network, which since April has been dumping the mobile technology market. MTS itself ceased cooperation with Euroset and Svyaznoy due to the fact that they allegedly give preferences to competing cellular operators. To increase the flow of visitors to its own retail network, MTS began selling Samsung devices at purchase prices.



President of Euroset, Alexander Malis, said that the sale of goods in Euroset is confirmed by the IMEI phone. All the other arguments of Samsung are just a drag out of the process, " Mr. Malis told Kommersant

Source: https://habr.com/ru/post/294376/



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