RAEC criticized the Rospotrebnadzor bill to block “unscrupulous” online retailers
The Russian Association of Electronic Companies ( RAEC ) in its letter criticized the existing version of the Rospotrebnadzor amendments to the law "On Protection of Consumer Rights". The main problem with “unscrupulous” retailers, in the opinion of RAEC, is related to the work of non-domestic, but foreign online sites in Russia.
Claims that consumers do not receive full information about the product are exaggerated, the letter says. Moreover, the existing legislation already contains regulations that, in the case of buying a low-quality product via the Internet, make it possible to refuse an order at any time before receiving it and within seven days after delivery.
According to the authors of the letter, the concept of “commodity aggregator” in the current version of the bill unreasonably also extends to the media and forums with information and reviews about products. RAEC warns that if the bill is adopted in the current edition, it will lead to a fairly rapid replacement of domestic Internet aggregators with foreign Internet sites, which are not subject to consumer protection laws.
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If the buyer has made an order, for example, at Yandex.Market and he did not like the quality of the goods, he will be able to complain to the Federal Service, and the department in turn will be able to block Yandex.Market, argues the Internet ombudsman Dmitry Marinichev. Trade aggregators should be liable under the law "On Protection of Consumer Rights", despite the fact that they do not sell a product, do not receive money for it, but only provide an Internet service, he explains.
“We simply place information about the seller’s offer on our website. Aggregators do not hold this product in their hands and have nothing to do with it, ”said Denis Kosenkov, director of corporate relations and legal issues at Wikimart .
"Megamind" wrote that at the end of June the Federal Service for Supervision of Consumer Rights Protection and Human Rights issued an amendment to the law "On Protection of Consumer Rights". The agency believes that in the Russian online retailer market there are “unscrupulous” stores and aggregators. They receive money into the account as intermediaries between sellers and buyers, but if problems arise, it is almost impossible to bring them to justice. The Office proposed to introduce the possibility of blocking such sites and consider Internet retailers as an independent subject of responsibility.
The bill is in the process of being finalized. Thus, in the new version of the amendments, there are no items on blocking online stores. In addition, Rospotrebnadzor refused the initial intention to secure the status of "supplier" for online stores. Now the agency suggests calling such sites “aggregators of goods (and services) on the Internet.” However, the requirement to introduce responsibility by analogy with offline stores in the bill remains.
According to the report of the Association of E-commerce Companies ( ACIT ), the total volume of the e-commerce market in 2014 amounted to 713 billion rubles. Rospotrebnadzor recalls that 30% of online purchases in 2014 (totaling about $ 6 billion) accounted for foreign online stores. According to industry forecasts, further growth is expected in this segment. Therefore, according to the ministry, now is the time to “restore order” in the Russian Internet commerce.
According to Rospotrebnadzor, the bill should come into force in January 2016, according to RBC.
In the meantime, Rospotrebnadzor and Russian Internet retailers are building a constructive dialogue, foreign ecommerce companies continue to envelop Russia with their logistics networks. So, after AliExpress and JD.com , another online trading platform from China, DHgate.com, entered the Russian market.
Claims that consumers do not receive full information about the product are exaggerated, the letter says. Moreover, the existing legislation already contains regulations that, in the case of buying a low-quality product via the Internet, make it possible to refuse an order at any time before receiving it and within seven days after delivery.
According to the authors of the letter, the concept of “commodity aggregator” in the current version of the bill unreasonably also extends to the media and forums with information and reviews about products. RAEC warns that if the bill is adopted in the current edition, it will lead to a fairly rapid replacement of domestic Internet aggregators with foreign Internet sites, which are not subject to consumer protection laws.
')
If the buyer has made an order, for example, at Yandex.Market and he did not like the quality of the goods, he will be able to complain to the Federal Service, and the department in turn will be able to block Yandex.Market, argues the Internet ombudsman Dmitry Marinichev. Trade aggregators should be liable under the law "On Protection of Consumer Rights", despite the fact that they do not sell a product, do not receive money for it, but only provide an Internet service, he explains.
“We simply place information about the seller’s offer on our website. Aggregators do not hold this product in their hands and have nothing to do with it, ”said Denis Kosenkov, director of corporate relations and legal issues at Wikimart .
"Megamind" wrote that at the end of June the Federal Service for Supervision of Consumer Rights Protection and Human Rights issued an amendment to the law "On Protection of Consumer Rights". The agency believes that in the Russian online retailer market there are “unscrupulous” stores and aggregators. They receive money into the account as intermediaries between sellers and buyers, but if problems arise, it is almost impossible to bring them to justice. The Office proposed to introduce the possibility of blocking such sites and consider Internet retailers as an independent subject of responsibility.
The bill is in the process of being finalized. Thus, in the new version of the amendments, there are no items on blocking online stores. In addition, Rospotrebnadzor refused the initial intention to secure the status of "supplier" for online stores. Now the agency suggests calling such sites “aggregators of goods (and services) on the Internet.” However, the requirement to introduce responsibility by analogy with offline stores in the bill remains.
According to the report of the Association of E-commerce Companies ( ACIT ), the total volume of the e-commerce market in 2014 amounted to 713 billion rubles. Rospotrebnadzor recalls that 30% of online purchases in 2014 (totaling about $ 6 billion) accounted for foreign online stores. According to industry forecasts, further growth is expected in this segment. Therefore, according to the ministry, now is the time to “restore order” in the Russian Internet commerce.
According to Rospotrebnadzor, the bill should come into force in January 2016, according to RBC.
In the meantime, Rospotrebnadzor and Russian Internet retailers are building a constructive dialogue, foreign ecommerce companies continue to envelop Russia with their logistics networks. So, after AliExpress and JD.com , another online trading platform from China, DHgate.com, entered the Russian market.
Source: https://habr.com/ru/post/294226/
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