How to make the site more convenient for the client
Today, a modern website should be able to do everything. And tell about the company, and entertain the visitor, and provide a feedback form. But is your website able to receive calls?
If not, then this article is for you. We will tell you how to quickly and simply make your online resource even better.
Imagine that on your site instead of a long phone number - just one button. Which completely replaces several actions of the client: no need to look for the phone, record or memorize the number.
Surprisingly, it often takes a lot of time to find a room, even when it is in the most visible place. Even more time is spent searching for your favorite iPhone and dialing. By the way, not every client is ready to immediately call you from his phone. Not wanting to spend money, he can try to find more information on your site. Or on the website of competitors.
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A call from the site will pass directly through the browser - to your company. And if you adjust, then in the right department.
For the customer, such a call is, of course, free. We need only headphones and a microphone. Fit and just turned on the sound.
So you will increase the level of service - you can call your company simply and quickly. Yes, and the button fits perfectly into your design, because it can look like anything - in accordance with your wishes and corporate style.
Suppose your client is not at all difficult to dial a phone number. Fine. But if he is abroad? And if this is a foreign client? Through the site you can call for free from anywhere in the world and say how much you want.
Video call from the site
You can set a video call to your site. The friendly face and smile of your manager will surely make a good impression on the client, and he will choose you.
If desired, the client can turn off the video broadcast on his part, but see his interlocutor. After all, visual contact is important for many areas of business. Using a video call, you can conduct a test training or training course for the site visitor, show your equipment and team. And the client can consult and clearly identify the problem.
A video call from the site can be set up for a special department of the company (of course, the most affable), who will be responsible for video communication.
Besides the fact that a call from the site will strengthen your image, it will significantly reduce your costs. Many customers will prefer to call from the site number 8-800. And calls from other regions and countries will cost you much less.
Convenient, isn't it?
If not, then this article is for you. We will tell you how to quickly and simply make your online resource even better.
Imagine that on your site instead of a long phone number - just one button. Which completely replaces several actions of the client: no need to look for the phone, record or memorize the number.
Surprisingly, it often takes a lot of time to find a room, even when it is in the most visible place. Even more time is spent searching for your favorite iPhone and dialing. By the way, not every client is ready to immediately call you from his phone. Not wanting to spend money, he can try to find more information on your site. Or on the website of competitors.
')
A call from the site will pass directly through the browser - to your company. And if you adjust, then in the right department.
For the customer, such a call is, of course, free. We need only headphones and a microphone. Fit and just turned on the sound.
So you will increase the level of service - you can call your company simply and quickly. Yes, and the button fits perfectly into your design, because it can look like anything - in accordance with your wishes and corporate style.
Suppose your client is not at all difficult to dial a phone number. Fine. But if he is abroad? And if this is a foreign client? Through the site you can call for free from anywhere in the world and say how much you want.
Video call from the site
You can set a video call to your site. The friendly face and smile of your manager will surely make a good impression on the client, and he will choose you.
If desired, the client can turn off the video broadcast on his part, but see his interlocutor. After all, visual contact is important for many areas of business. Using a video call, you can conduct a test training or training course for the site visitor, show your equipment and team. And the client can consult and clearly identify the problem.
A video call from the site can be set up for a special department of the company (of course, the most affable), who will be responsible for video communication.
Besides the fact that a call from the site will strengthen your image, it will significantly reduce your costs. Many customers will prefer to call from the site number 8-800. And calls from other regions and countries will cost you much less.
Convenient, isn't it?
Source: https://habr.com/ru/post/290040/
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