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How to sell more through expertise: video and text tips

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In a crisis, the market looks like this. If you look straight ahead

So, 2015 has come, financial directors and CEO have tidied up the remnants of the funds in the company under their wing - and are not in a hurry to part with them.

What to do?
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Do not sell anything!


If you think about it, this is a working approach: you are not just selling a solution - you are selling your expertise packaged in a product.

And the expert works not only with the client's material, he has his own experience, that is, he can offer the client something customized.

Or consciously push the client out of the comfort zone. For example, to offer a new niche: because not all industries will lead and feel as before.

And finally, the expert can offer an alternative: even “go to a competitor, he has this and that”. It also shows the price tag against the background of the rest of the market, and if necessary demonstrates that it is not afraid of losing a client (while leaving the comfort of buying).

Because, at maximum, the client will return to you, but at least you will not suffer with it in the future. Knowing the strengths and weaknesses of your competitors for the client is also a plus. And this will help you to think less about those competitors - now it’s not up to them.

That is, you really do not sell anything. Nothing out of the ordinary.

But while your main slogan at this time: "We will increase your sales." Provided that you are really ready to give the result.

Why is that?


In unstable times, the market collapses. That is, literally, if you look straight ahead, you are not likely to see anything with high probability. Because the middle segment, as always, is washed out.

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The greatest chances are those whose services are knocked out: either by quality or by price. If you feel in the middle segment, it's time to “drift”.

At the same time, those who buy are not where the better, but where there is a higher discount (not the price - you understand the difference). There may be up to 50%.

What does not work


Approaches like "let's try, but we'll see, eh?" Or "tomorrow is more expensive . " Such ones are put on the back burner - and you need to put up with it.

Approaches “you wanted a fresh idea - here you are” . Because you need all the same ready (and already customized at the level of the proposal) solution.

Equally in the past were the themes “to get a budget from good old customers”.

Even “let's reduce costs” is not the best option. If not only at times and not on the profile actions.

And the result - and expertise, which you vouch for it, and are your value proposition. And often the client’s question is precisely this. In value.

Therefore, to start communicating with the client now need immediately with the benefits.
You can even compare the lack of a solution with the availability of a solution with a client - this is an interesting approach.

Step one. Crush the communication


If you try to explain to a person the device of the whole Universe at once, he will probably go astray. Or, rather, turn away. The forms of satiation of information, its volume and reactions to “overdose” and incorrect presentation (the same call to action for further action) are still poorly understood.

But it is clear: service - solution - project = / = is not a transaction yet.

That is why it is much easier to split the communication for the next target step, rather than for sale immediately.

Here are at least two verification criteria:

1) What goals are we pursuing right now?
2) What should the “other side” do in return?

If this is the first letter, then:



Here is a typical example, we ourselves have sinned like this:



And here is a good example that we made up with an expert:



Step two. Presentation in 5 seconds


It is important that in the words “send me your commercial” everything does not stop.

It is clear that the market is such that someone needs all the completeness of information, and someone needs less. Therefore - customize the approach.

And the rest - remember that a person maintains a slide for 5 seconds of reading, so you can split up the heavy information here - because the slides are shareware-free for you.

In this step, it is also important to check the sales logic again . As you know, you need to sell "not a broom, but a clean floor."

Below we have collected video examples of errors of a couple of projects. Disclaimer: often the presentation includes information that is relevant for several groups at once; as a result, it is not interesting to read to anyone.







What's next?


Mail, as the first filter, was the most effective. It immediately shows whether the person understands what he came with. Or not.

If you have passed it, you can make an appointment (but, again, keep in mind a clear plan and specific goals, know how to convey them to the other side).

We hope this topic will help increase your sales.

And if the above is not enough, welcome here .

PS


In this post we have not considered:



These are the topics that #tceh will cover already after the next master class by Leonid Valya , an expert who helped us too.

We are ready to invite 1 person for free. How to get to this place?



All other commentators will receive a 15 percent discount on participation (with a progressive price is relevant).

Comments are accepted until 11 am on March 3.

Source: https://habr.com/ru/post/286150/


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