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Corbina makes me Ural

06.30.2008 Monday: the lights were turned off at night, I called the TP in the evening (a separate story), 7 minutes after the conversation (there were all attempts that the light on the set card still lit up with a beacon of hope), I was asked to say my mac, ok, dictate:

- "Well, you are fine, restart your computer and try to connect to the Internet."
- “Mmm, I'm sorry, but how is it - CONNECTING THE INTERNET?”
- “Well, as you used to do this,” indignant, they say, what the hell am I asking such questions (or understood how I stepped, and decided to defend myself with an attack).
“Forgive me, but according to the Internet provision technology from Corbina, it cannot be connected at all, he excuses himself again” (there’s no point in talking about VPN in the context of a cable break).

Further communication magically broke off, although throughout the conversation the audibility was excellent and the money in the account even call to Paraguay.

07/01/2008 Tuesday: in the evening I tried again in the TP (what the hell is naive), but in the 10th minute the money in the account ended up treacherously.
')
07/02/2008 Wednesday: calling again ... Tratata, again everything is the same, but this time at the end I was told, yes, I'm sorry, there are some problems in your area, the Internet will be today or tomorrow, if you don’t show up - call.

Today is Thursday, I sit at work and think of how to send them home after arrival and break the contract (the support itself is not to blame for the support, and for this reason I don’t want to shout at them).

Afterword: Neighboring Net has been done by the Internet almost the very first day (06/30/2008), it turned out that the electricians cut the cable and I did it too, I would have done it myself, but I basically refuse C.

UPDATED

For curiosity, I decided to once again ring out, but I clearly decided for myself that if TP continued to portray the mountain, then Magomed would just score.

I find it funny and I laugh hard. I got a very adequate girl, and I repeated the whole story with my head, noticed 5 times, said that I know what the problem is - I cut the cable (I got up myself checked it is, I didn’t twist it because I definitely refuse C) , the conversation with her came to an end at about the 15th minute with the award of the cherished bid, went to the second level of support.

The young man said that he would check the equipment right now, the equipment check ended on the 25th minute.
“You know, we found out you have a cable break .”
- "Yes, laaaadno !!!! ???? Is it true? ”
-"Yes. Now let's assign you technicians. ”

Out of money on the phone ... (I do not have a city). 25 minutes (TWENTY-FIVE MINUTES) , talk for about 5 minutes of them, the rest is equipment testing, finding out that I have a cable cut and recording the application text. Naturally, no one called me back. Naturally, no one will come, and you need to call%). Well, this is not at any gate, honestly ...

In the end: I refuse, refuse, knowing that I am not proving anything and remain apparently in the cold, but ... And any other Corbiner who reads this right now thinks that he is with whom, but he will not touch him, well, let him lucky.

PS
1. As far as I know, the work of TP services is Service Desk software. So what, calling from the same number, ask me the same questions?
2. Do you give a number in the zone of 8-800, or do you think that the Snow Maiden calls the service (8-800 there), but not to Corbin?
3. Again about the neighbor, I could tell you how everything was there, how he was called back, repaired on the same day and in general.

Dear Corbin, filling this topic with many mistakes and misprints, an unknown person corrected them for me (thanks), because I’m still illiterate, I know that you don’t give a damn about one of the millions (you don’t need, you don’t need to convince me every opinion is important to you), and in general, nothing will change.

Source: https://habr.com/ru/post/28436/


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