IOS client upgrade, Mozilla Firefox webmeeting and roomMaster PMS integration
Last month, 3CX worked very fruitfully! An updated unified SIP client for the Apple iOS platform was released and a noticeable improvement was made in the interface of the 3CX WebMeeting video conferencing system. In addition to the new interface, which you will surely like, WebMeeting video conferencing is now supported in the Mozilla Firefox browser. And finally, the 3CX extension for hotel PBXs (3CX Hotel Module) was integrated with the roomMaster hotel management system.
The updated iOS client further enhances user friendliness and mobility.
The full changelog is available here .
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Users who prefer the Mozilla Firefox browser can now also participate in 3CX WebMeeting video conferencing. Prior to this, the connection to the WebRTC conference was available only from Google Chrome. We remind you that in order to participate in a video conference, you do not need to install any software or any additional plug-ins. Everything works right in the browser!
Video conferencing interface has become more convenient. Now it contains a compact panel of informative icons at the top of the screen, with which you can invite a new participant, turn off the camera or microphone, turn on the conference recording, show your screen or document, or connect to someone else's computer. Improvements touched cloud infrastructure 3CX, supporting the conference (back-end). Now you can set the quality of Full HD 1080p video. However, keep in mind that such a resolution exerts a significant load on the conference participant's PC and network bandwidth. If there are not enough resources, WebMeeting will automatically limit video quality.
The full changelog is available here .
In general, video conferencing integrated into 3CX Phone System has become much more convenient. We expect active use of video conferencing by our customers, especially since they are provided with PBX for free!
The integration of 3CX Hotel Module and InnQuest roomMaster hotel management system allows you to add unified communications to the hotel complex. RoomMaster organizes all the work of the hotel, starting with the settlement of the guest and before his departure, and 3CX Hotel Module provides all communications between staff and guests. For example, the readiness status (cleaning) of the room is displayed by the maids directly on their smartphones with the 3CX client installed. Thanks to the same mobile clients 3CXPhone, connected to the general Wi-Fi network of the hotel, the staff is available anywhere, without the cost of a separate expensive SIP DECT system with roaming. On the hotel website you can now place the WebRTC link for a direct call to the receptionist. And, of course, hotel managers can now organize video conferences with potential customers and partners.
As a result of this integration, the cost of hotel communications is reduced by almost an order of magnitude, since there is no need to purchase an expensive specialized hotel PBX. Also, as was said, it is enough to use a single Wi-Fi network, without deploying a parallel DECT network. Hotel staff can use their own or corporate smartphones, rather than expensive specialized tubes, the choice of which is rather limited. The ability to display additional information on the status of numbers in the 3CXPhone client makes the work of the staff more coherent and productive.
Updated 3CXPhone for iOS Client
The updated iOS client further enhances user friendliness and mobility.
Major improvements
- Optimized the initial launch of the client, due to the full transition to automatic configuration
- Increased application exit rate from background mode (“spilling”)
- Added auto-reset button from 3CX Phone System server
- The button for adding a new account has been removed - now accounts are created only by automatic configuration tools to eliminate user errors
- The client no longer tries to connect to the server if the smartphone has not been authenticated on the Wi-Fi network. Instead, the message “No network” appears.
The full changelog is available here .
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3CX WebMeeting 8.3 in Mozilla Firefox browser
Users who prefer the Mozilla Firefox browser can now also participate in 3CX WebMeeting video conferencing. Prior to this, the connection to the WebRTC conference was available only from Google Chrome. We remind you that in order to participate in a video conference, you do not need to install any software or any additional plug-ins. Everything works right in the browser!
Video conferencing interface has become more convenient. Now it contains a compact panel of informative icons at the top of the screen, with which you can invite a new participant, turn off the camera or microphone, turn on the conference recording, show your screen or document, or connect to someone else's computer. Improvements touched cloud infrastructure 3CX, supporting the conference (back-end). Now you can set the quality of Full HD 1080p video. However, keep in mind that such a resolution exerts a significant load on the conference participant's PC and network bandwidth. If there are not enough resources, WebMeeting will automatically limit video quality.
Major improvements
- Improved video quality for users of high speed
- Increased chat message size to 512 characters
- Now you can display a new PDF document, without stopping the display of the old
- Informative prompts have been added for all interface elements and conference states.
The full changelog is available here .
In general, video conferencing integrated into 3CX Phone System has become much more convenient. We expect active use of video conferencing by our customers, especially since they are provided with PBX for free!
Integration of 3CX Hotel Module and InnQuest roomMaster
The integration of 3CX Hotel Module and InnQuest roomMaster hotel management system allows you to add unified communications to the hotel complex. RoomMaster organizes all the work of the hotel, starting with the settlement of the guest and before his departure, and 3CX Hotel Module provides all communications between staff and guests. For example, the readiness status (cleaning) of the room is displayed by the maids directly on their smartphones with the 3CX client installed. Thanks to the same mobile clients 3CXPhone, connected to the general Wi-Fi network of the hotel, the staff is available anywhere, without the cost of a separate expensive SIP DECT system with roaming. On the hotel website you can now place the WebRTC link for a direct call to the receptionist. And, of course, hotel managers can now organize video conferences with potential customers and partners.
As a result of this integration, the cost of hotel communications is reduced by almost an order of magnitude, since there is no need to purchase an expensive specialized hotel PBX. Also, as was said, it is enough to use a single Wi-Fi network, without deploying a parallel DECT network. Hotel staff can use their own or corporate smartphones, rather than expensive specialized tubes, the choice of which is rather limited. The ability to display additional information on the status of numbers in the 3CXPhone client makes the work of the staff more coherent and productive.
Additional Information
- Updated 3CXPhone for iOS Client
- 3CXPhone User Guide
- Download local version of 3CX WebMeeting 8.3
- 3CX WebMeeting Administrator Guide
- 3CX WebMeeting User Guide
Source: https://habr.com/ru/post/280750/
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