How to criticize employees: Case Facebook
Previously, we considered various nuances of IT interviews and management cases related to the work of technology companies. Today we will talk about how to criticize your employees.
We drew attention to the case of Tanner Christensen, product designer at Facebook. When he came to the company, he was struck by regular meetings, which were aimed solely at criticism.
')
At the same time, there was no specific discussion of projects or tasks at the meetings - it all came down to mutual criticism. So it could seem to anyone who participated in something like this for the first time. In fact, Jared Spoole's method worked here, which he described in his book “ Moving from Critical Review to Critique ”.
This approach assumes three roles for the meeting participants: speaker, listener, and moderator. What is interesting, the task of the speaker here is not at all to make a presentation with slides, but simply to explain the course of the development process itself. The task of the audience is to understand the situation and attack the speaker with questions in order to get maximum information from the speaker in 15-20 minutes.
The moderator must understand in advance the structure of the entire meeting and direct the discussion so that it does not deviate from the planned topics and disclose the team’s plans for solving problems. Here you need to understand that one of the main tasks of the moderator and speakers is to identify and formulate problems in solving problems before the meeting.
In the course of the discussion, participants should aim to propose concrete actions so that the speaker can solve his problem in the most effective way. One of the solutions is to formulate phrases in the form of questions and note the positive aspects of the work on solving the problem the speaker is engaged in (it is important to evaluate his efforts).
Such events should motivate the team and give the necessary impetus to find new, more effective ways to develop a project. Dealing with all this together is one of the possible approaches. It takes into account another important detail - the lack of telephones at meetings, which will only distract and confuse listeners and speakers.
Other materials from our blog:
We drew attention to the case of Tanner Christensen, product designer at Facebook. When he came to the company, he was struck by regular meetings, which were aimed solely at criticism.
')
At the same time, there was no specific discussion of projects or tasks at the meetings - it all came down to mutual criticism. So it could seem to anyone who participated in something like this for the first time. In fact, Jared Spoole's method worked here, which he described in his book “ Moving from Critical Review to Critique ”.
This approach assumes three roles for the meeting participants: speaker, listener, and moderator. What is interesting, the task of the speaker here is not at all to make a presentation with slides, but simply to explain the course of the development process itself. The task of the audience is to understand the situation and attack the speaker with questions in order to get maximum information from the speaker in 15-20 minutes.
The moderator must understand in advance the structure of the entire meeting and direct the discussion so that it does not deviate from the planned topics and disclose the team’s plans for solving problems. Here you need to understand that one of the main tasks of the moderator and speakers is to identify and formulate problems in solving problems before the meeting.
In the course of the discussion, participants should aim to propose concrete actions so that the speaker can solve his problem in the most effective way. One of the solutions is to formulate phrases in the form of questions and note the positive aspects of the work on solving the problem the speaker is engaged in (it is important to evaluate his efforts).
Such events should motivate the team and give the necessary impetus to find new, more effective ways to develop a project. Dealing with all this together is one of the possible approaches. It takes into account another important detail - the lack of telephones at meetings, which will only distract and confuse listeners and speakers.
Other materials from our blog:
Source: https://habr.com/ru/post/275821/
All Articles